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2. 2 Who is C.H. Robinson?  A leading third-party provider of transportation, distribution and other logistics services  One of the largest non-asset-based transportation companies based in North America – 2001 gross revenues $3.1 billion  An intense, service-driven culture  Door-to-door service around the world

3. 3 Who is C.H. Robinson?  In business for 97 years (founded in 1905)  Over 140 offices and approximately 3,800 employees worldwide  Contracts with over 20,000 transportation companies  Over 15,000 customers  2.5 million shipments in 2001

4. 4 Seattle Spokane Sacramento San Francisco Phoenix Nogales Salt Lake City Denver Albuquerque Lubbock El Paso Monterrey San Antonio Laredo Houston Portland Madison Des Moines Peoria St. Louis Omaha Kansas City Springfield Nashville Memphis Knoxville Louisville New Orleans Huntsville Mobile Jacksonville Orlando Tampa Miami South Charleston Columbia Greenville Charlotte Winston-Salem Richmond Cincinnati Cleveland Detroit Toronto Buffalo Syracuse Montreal Hartford Boston Oklahoma CityLittle Rock Jackson Shreveport Sioux Falls Grand Rapids Pittsburgh Milwaukee Plano St. Paul Minneapolis Chicago Atlanta Baltimore Philadelphia Valley Forge Secaucus New York Los Angeles Irvine San Diego Dallas Indianapolis Fort Wayne Raleigh Whitefish Nuevo Laredo Fort Worth Columbus Calgary Iowa City Toledo Evansville Roanoke Birmingham Wichita Yakima Mexico City Reno Fresno Guadalajara London Flint North Atlanta Rochester Salisbury Visalia Akron Ann Arbor Upland N. Houston Fargo Vancouver Manchester Rockford Who is C.H. Robinson? Queretaro Miami North Green Bay Savannah

5. 5 Global Network

6. 6 AMERICA’S BEST 200 SMALL COMPANIES C.H. Robinson Is Recognized For Excellence

7. 7 Third Party Logistics  What is 3rd Party Logistics (or outsourced logistics)?  How is it different than a broker?  What is a non-asset based company?  As a 3PL, we build relationships with different carriers, offering customers: – Four Modes – Warehousing – Freight Payment Services, etc. – Tracking and Tracing Capabilities  A broker does not offer these services

8. 8 3PL Transportation Services  Truckload  Intermodal  Logistics Services  Freight Forwarding  Warehousing  NVOCC  Customs Brokerage  Domestic and International Air Cargo  LTL

9. 9 Supply and Demand

10. 10 Supply and Demand

11. 11 Major Customers: Industries Served in 2001 13% 15% 42% 17% 13% Top 100 customers represent 39% of total gross profit

12. 12 Growing With Customers, Meeting Their Needs 1992 Selected Customers & Services CompanyTruckloadLTLRailAirfreightOcean Logistics Sourcing Quaker Land O’Lakes Wal-Mart K-Mart Anheuser-Busch Quebecor Printing Pepsico Food System Reader’s Digest Kraft The Scotts Company Monsanto 3M Amazon Cott Beverage Offshore

13. 13 Growing With Customers, Meeting Their Needs 2002 Selected Customers & Services CompanyTruckloadLTLRailAirfreightOcean Logistics Sourcing Quaker Land O’Lakes Wal-Mart K-Mart Anheuser-Busch Quebecor Printing Pepsico Food System Reader’s Digest Kraft The Scotts Company Monsanto 3M Amazon Cott Beverage Offshore

14. 14 Leading Competitors Company Air Freight Ocean Truck Intermodal Customs Air Express Int. Circle Int. Eagle USA Expeditors Int. Fritz Hub Group Mark VII C.H. Robinson

15. 15 Systems Integration: The Bridge of Total Logistics  Electronic Data Interchange (EDI)  Shipment consolidation and modal optimization  Logistics information reporting  Internet Tracking and Tracing  Inventory Replenishment  Just-In-Time/Quick Response/Efficient Customer Response  Debit Card / T-check  Freight Payment and Auditing Leading Edge Technology & Systems

16. 16 CHRW Is a Strong, Stable Company Summary Balance Sheet Data (dollars in millions)  Cash and Investments$118.0  Current Assets$493.4  Total Assets$686.0  Current Liabilities$307.7  Stockholders’ Equity$327.5  Long Term Debt$0.0 March 31, 2002

17. 17 C.H. Robinson Worldwide, Inc. What Kind of Opportunities Exist For Me ?

18. 18 Career Opportunities For A Marketing Student  Marketing Promotions  Sales  Product Development  Market Research  Logistics …to name a few

19. 19 Logistics Opportunities Include…  Operations Management  Terminal Management  Logistics Analyst  Dispatch  Transportation Logistics Sales  Supply Chain Management …to name a few

20. 20 Sales Opportunities Include….  Direct (or customer) Sales – Kirby Vacuum, Southwestern Books, Vector Marketing, Schwann’s, etc.  Telemarketing – AT&T, MCI, Local Newspapers, Credit Card Companies, etc.  Retail – Macy’s, Marshall Fields, Target, etc.  Business-to-Business – Coca-Cola, Dell Computers, C.H. Robinson Company

21. 21 Hiring  We Hire Entry Level - We Assume a Person Knows Nothing About our Business and Many Have No Sales Experience  Training Loosely Structured, Allowing Creativity to Flourish – On the Job – Mentor – Sales Counselor  Promote From Within Based on Performance

22. 22 Compensation  Salary Based Compensation Plan – Determined Regionally  Performance Based Bonus Contract Plan On Top of Base Salary – Team and Individual Goals  Full Benefits – Health, Dental, Life and Disability Insurance – 401K, Profit Sharing and Stock Purchase Plan – Flexible Spending Account and Employee Assistance Program

23. 23 Career Paths - Every Day Is A New Day  We Challenge Our People To Take On New Responsibilities Every Single Day… –Sales –Account Management –Expanding Modes of Transportation Services Within Current Mix Intermodal International (import/export) –National Account Manager –On-Site Assignments –Operations Manager  Branch Manager  General Manager (Produce)  Executive

24. 24 Culture  Driven by the People – Majority of Stock Employee Owned, Everyone Has a Vested Interest in the Company  Promote an Atmosphere Rich in Entrepreneurial Spirit – Lets People Try Things, a Chance to Prove Themselves – Given Autonomy and Ability to Make Decisions

25. 25 …Culture  Flat Organization – Allows Action/Nimble Response  Minimized Processes – Ex: Few rules…Don’t Let Processes Get in the Way of Good People  Casual, Relaxed Work Environment – But…With a lot of Energy and Activity  Team Concept: Many People, One Purpose

26. 26 Are We the Right Fit??? Our Employees Are...  Ambitious - Everyone of Us is Here Because We Want a Big Future!  Creative - Most of Us Like to Innovate, and are Bored with Repetition!  Good Problem Solvers - We Love It!!  Long Term Thinkers - Acting Currently, But Always Aware of our Future Impacts  Independent Thinkers - We Like to Form Our Own Opinion in the Hopes of Bettering the Team

27. 27 C.H. Robinson Worldwide, Inc. www.chrobinson.com www.chrwjobs.com www.chrobinson.com www.chrwjobs.com

28. 28 C.H. Robinson will be on campus conducting interviews Tuesday, February 25, 2003. We will be interviewing for Internship and Full Time positions available at our Chicago Central Branch.