1. Basic Management Skills by John Ostrowski Overview Planning, organizing, staffing, directing, coordinating, reporting: necessary but not sufficient Need human interaction skills –Respect –Understanding –Involvement

2. PLANNING ORGANIZING STAFFING DIRECTING Types of plan Comprehensive Annual work plan Long-range plan Strategic planning COORDINATING REPORTING

3. PLANNING ORGANIZING STAFFING DIRECTING Prior organizational decisions Make organization work for you Make organization match reality COORDINATING REPORTING

4. PLANNING ORGANIZING STAFFING DIRECTING Have a plan Work with HR department Work with what you have Assess strengths and weaknesses Match personalities to jobs COORDINATING REPORTING

5. PLANNING ORGANIZING STAFFING DIRECTING Need for vision Knowing your options Hands-off vs. hands-on –Off when things are going well –On when correction avoids pain COORDINATING REPORTING

6. PLANNING ORGANIZING STAFFING DIRECTING Types of problems –Productivity –Behavior Understanding human behavior –Respect –Listen –Involve COORDINATING REPORTING

7. PLANNING ORGANIZING STAFFING DIRECTING Coordinating vs. Controlling Control processes Coordinate people –Functions –Decentralized operations COORDINATING REPORTING

8. PLANNING ORGANIZING STAFFING DIRECTING The need for reports The need for focus The need for brevity The need for clarity COORDINATING REPORTING