1. Communication Barriers

2. Objectives Explain the Communication Process
Describe the Components of Communication
Explain What are Communication Barriers
Describe How Barriers cause Communication Breakdown
Explain the Key Barriers of Communication
Explain How to Overcome Communication Barriers
Explain Effect of Communication Barriers in Business
Explain Barriers to Effective Managerial Communication
List the Tips for Effective Managerial Communication
Describe the Strategies to Improve Communication

3. I am working on the feasibility report of Springton Project.
Introduction
Gloria, I need you to prepare a complete budget report of the sales, marketing and the operations team. What are you busy with?
I am working on the feasibility report of Springton Project.

4. You work on it and finish it as soon as possible.
Introduction
You work on it and finish it as soon as possible.
Alright, I will do that.

5. Gloria, where’s the Budget Report?
Introduction
Next Day at Noon…
Gloria, where’s the Budget Report?
I have delegated the budget report and am working on the Springton Project Report as you had asked me to finish it. I am finishing that. It is nearly done.

6. Introduction
Oh No! I had asked you to complete the Budget Report and get it finished and submit to me by today noon. I had also asked you to delegate the Springton Report to someone else.
Oh, I am so sorry; there was so much noise in the cafeteria! I didn’t quite catch that.

7. Let us learn about ‘Communication Barriers’ in detail.
Introduction
Hence, you can understand that effective conversation can only take place when the various communication barriers have been overcome.
Let us learn about ‘Communication Barriers’ in detail.

8. Communication Process
Message
Sensory Data
Filters
Beliefs
Values
Question & Metaphor
Behaviour Type
State
Sensory Data
Filters
Beliefs
Values
Question & Metaphor
Behaviour Type
State
Decision – Making
Meaning
Encoding
Decision – Making
Meaning
Decoding
Sender
Receiver
Channel

9. Components of the Communication Process
Sender
Receiver
Participants:
Sender:
The participant transmitting the message.
Receiver:
The participant receiving the message. 1 2

10. Key Barriers of Communication
The following are the key barriers of communication: 1
Language Differences 2
Information Overload 3
Inattention 4
Time Pressures 5
Distraction/Noise 6
Complexity in Organizational Structure 7
Poor Retention 8
Inaccurate Interpretation 9
Perceptual Differences 10
Linguistic Impact on Language 11
Semantics 12
Physical 13
Emotional & Psychological 14
Gender 15
Culture
Let us now look at each in detail.

11. Effect of Communication Barriers in Business Communication
The employees are the assets for any organization and the profitability of any organization is directly proportional to the labor put by its employees.
Effective work can be done by employees through working smartly, transparency between team members, free flow of information from the superior to the subordinates.

12. Strategies to Improve Communication
Effective communication is the process of successful transmission of the message from the sender o the receiver. If the receiver is able to receive the message in exactly the same way as the sender intended to do, communication is effective. The receiver must understand what the speaker wants to convey and accordingly must give his valuable feedback or simply respond.

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