Presentation on theme: "Objective: Evaluate the Process of Communication Place a Skills textbook at your seat. Use communication skills that contribute to positive relationships."— Presentation transcript:
Objective: Evaluate the Process of Communication Place a Skills textbook at your seat. Use communication skills that contribute to positive relationships. ( Maryland Family and Consumer Sciences Voluntary State Curriculum) (FCSNS 13.3)
Objective: Evaluate the Process of Communication
The Process of Communication Reference Text: Skills for Living, pg 80-90
A Process is: A set of steps leading to a desired result
Communication is the process of conveying information in such a way that the message is received and understood. What is the desired result of this process?
"I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant." Robert McCloskey
The Basic Communication Process: Speaker Listener Message Feedback
“People don’t get along because they fear each other. People fear each other because they don’t know each other. They don’t know each other because they have not properly communicated with each other.” Martin Luther King Jr.
Skills Needed to Equip You for the Future include: Good communication is a skill you will use throughout your life, as a family member, worker and citizen.
Verbal Communication Includes listening and speaking
Effective Listening A spoken message is worthless unless someone hears it and listens to it. It is good to tune certain sounds out, but you may do this too often, so… Know what the barriers are!
Barriers to Good Listening The habits of ignoring sounds Forgetting the message - Take the time and effort to remember. Misunderstanding the message
Be Active not Passive An Active Listener makes sure he or she understood, by giving the speaker some feedback to check.
Tips for Active Listening Ask questions to clarify the message. Pay attention. Be interested. Be patient. Keep the speaker in mind. Stay focused. Use Reflection. (“If I understand you correctly, you are saying …”) Listen to the speaker’s tone of voice.
The Basic Communication Process: Speaker Listener Message Feedback
Developing Speaking Skills Do you send clear messages when you speak to others? The way you speak affects the impressions people form of you.
Tips to Develop Speaking Skills Keep the listener in mind. Keep messages short and simple. Be considerate of others’ feelings. Be open and honest. Respect the listener. Be positive. Check to see whether or not your message is being received accurately. Learn how to start a conversation.
"Action speaks louder than words but not nearly as often." -- Mark Twain
"What you do speaks so loudly that I cannot hear what you say." -- Ralph Waldo Emerson
-Communication that does not involve words The way a person looks, dresses, acts, and reacts are forms of nonverbal expression. http://video.google.com/videoplay?docid=-4299225385234348290&q=communication&hl=en
Your Appearance Sends a Message If you look clean, it shows you care about yourself and the way you look. Your clothes tell others where you plan to go in life and how you feel about yourself.
Objective: Analyze the Process of Communication and identify traits of family strength Use communication skills that contribute to positive relationships. ( Maryland Family and Consumer Sciences Voluntary State Curriculum) (FCSNS 13.3) Warmup – On a sheet of paper, copy the following questions: 1- Describe an example of effective communication (message was clearly received). 2. Describe an example of ineffective communication. What was the reason for the communication breakdown? 3.Choose one family strength trait you feel was strong in this episode and defend your position. 4. Choose one family strength trait you feel was weak in this episode and defend your position
Objective: Analyze the Process of Communication and identify traits of family strength DVD – Communicating Between Cultures
Objective – Evaluate communication technologies and be able to discuss appropriate communication skills for using them
During the next few seconds, make a list of all of the communication technologies you can think of…..
Techno-pains vs ergonomics 1980s – Pac Man Wrist 1990s – mouse shoulder Nintendinitis – cramps, numbness, pain or strains in the hands or wrist from playing video games The latest techno-pain could be “text message injury… sore thumbs
Give Your Thumbs a Break Limit your time texting. No more than a few minutes at a time Use standard keyboards and email for long messages or just make the phone call Select wireless devices whose keys don’t require a lot of force to push Select a device that fits YOUR hand Use a neutral grip – keep wrist straight Switch hands or use a pencil or a thicker stylus Stop at first sign of discomfort Soak and consider anti-inflammatory med for pain
Communication tips for Cell Phone, Pagers and Blackberries Know your plan – know your budget! Don’t let the noise of the device or of your voice interrupt others. Movies Ceremonies Restaurants Your conversation should not be loud enough for others to have to hear. Pay attention to what you should be doing.
Technology and Communication – Voice Mail or Answering Machine Voice mail can be accessed away from home
Speaker Tips for Voice Mail Messages Speak clearly and distinctly Give your name and phone number Be brief Minimize the need for person to call back. Give necessary details Let person know the best time to reach you
Technology and Communication - Computers E-mail stands for electronic mail, which is a message delivered to your computer from another if you use an email program. World Wide Web is the part of the Internet that carries messages containing pictures, color, sound and documents called web sites. The Internet is not owned or controlled by any one organization, so any one can say anything, not necessarily the truth.
E-Mail Etiquette Grammar, spelling and punctuation matter. Use a single subject line. Don’t break the thread – reply if the subject allows. Begin with an appropriate greeting. DO NOT YELL!!!
E-Mail Etiquette _______Use emoticons only in personal email. A face to face conversation is best to avoid misunderstandings, so if the subject is tender, don’t use email. There is no such thing as private email. You are responsible for what you say and when you say it.
Career Opportunities with a Communications Degree Negotiator Mediator School Counselor Reporter Customer Service Representative Human Resources Manager Talk Show Host http://web.olivetcollege.edu/careerdev/communication.htm
Campaign Director Health Educator Translator Public Defender Recreation Supervisor Lawyer Social Worker Mental Counselor Elected Official Religious Leader Career Opportunities with a Communications Degree
Can you prove you “got it?” With at least a small poster label and other available props, plan and perform the assigned skit from this list: 3 Barriers to listening Passive listener vs active listener Reflection Speaker checking for understanding How to start a conversation Positive body language vs Negative body language Cell phone management Cell phone manners Leaving a voice mail message
Current Events Application Read newspaper article, College Students are wired, but can they connect?. Using at least 6 vocabulary words, answer the following questions: What is the main idea of the article? What part of the communication process needs more work to avoid the pitfalls mentioned in the article? Highlight or circle the vocabulary words.
Vocabulary Words Internet Technology Communication Nonverbal communication Active listener Passive listener Manners Body language Personal space Email World wide web Online Verbal communication Feedback Reflection
Communication Cross-word Word Bank Complete Calm MessageFocus ConciseQuestions RelationshipsAssertive SenderAngerPhysicalLoop Solution Bagging CommunicationGlobalizing MixedJobsName calling ReceiverFriendshipFeedback ClearHabitsBlaming Insult ConflictsBody Roadblocks