1. PART THREE: PROSPECTIVE SECTORS FOR INVESTMENT in the UAE The UAE Services Sector Ch 14

2. Types of Businesses are Service,merchandising and manufacturing Types of Businesses are Service,merchandising and manufacturing. Service Business: This type of business operation provides services, instead of product, to its customers. It includes, but not limited, to the following: Professionals such Lawyers, Doctors, Accountant, Engineer, etc. Consultation Hospital Hotel and Lodging Restaurants and Lodging Transportation Entertainment Banking and Financial Service Sector

3. Types of Businesses are Service,merchandising and manufacturing Types of Businesses are Service,merchandising and manufacturing. 2. Merchandising Business: This type of business operation sells products to its customers. However, they don’t make the products they sell; instead, they buy or purchase it from other business. It includes, but not limited, to the following: General merchandise such as grocery store and retail business Toy stores Electronic stores Apparel stores Online stores such as Amazon.com, iTunes.com, eBay, etc. Service Sector

4. Types of Businesses are Service,merchandising and manufacturing Types of Businesses are Service,merchandising and manufacturing. 3. Manufacturing Business: This type of business operation converts basic inputs, such as materials, labor and overhead, into finished products which are sold to customers. It includes, but not limited, to the following: Computer and electronic manufacturer Car, trucks and vans manufacturer Shoe and clothes manufacturer Canned goods manufacturer Soda or beverage manufacturer Service Sector

5. Major reasons for service industry expansion: -Increased prosperity -Increased leisure time -Increased complexity of life -Increased complexity of products and technological advancement -Increased environmental awareness -Increased number of available products -Greater life expectancy -Changing work force demographics Service Sector

6. The UAE’s service sector is a key driver of growth, with most recent figures revealing it accounts for as much as 74 per cent of gross domestic product (GDP), Over 700 Companies in the United Arab Emirates covering Business Services, Automobiles & Motorcycles, Agriculture, Construction & Real Estate, Food & Beverage, and more. The UAE Services Sector Source of data: APMG-International, a global examination institute.

7. DFM 2013. ( Service Sector Market Size). Banks 60,741,640 Finance/Invest. 49,037,248 Insurance 9,531,266 Real estate 192,141,704 Transport. 24,125,632 Industrials Consumer Staples Telecommunication 2,275,486 Other Services Debt Instruments 4,895,472 The UAE Services Sector

9. Real estate 38,966,916,116 Banks 15,681,068,267 Telecommunication 4,860,014,574 Investment/Financial 2,365,119,753 Insurance 1,966,968,584 Industrials 1,466,105,648 Debt Instruments 299,962,129 Consumer staples 235,231,067 Other Services/hotels Electronically Traded Fund 210,087,144 1,694,572 The UAE Services Sector

10. how to succeed in service industry in the UAE? -Hire the right people -Provide education and training programs -Pay competitive salary and benefits -Deliver a great balance of quality -Customer service that delight customers - Innovation, creativity and continuous improvements The UAE Services Sector