1. Developing a Facility- Based Action Plan Gail Powell-Cope Kay Steadman Mary Matz Heather Monaghan

2. Goals  Provide brief background on change and implementation  Using workshop format, develop facility-level action plans

3. Key Concepts in Change Theory  Identify the change Vision Reactionary Evidenced Based Practice  Plan the change Timetable Resources Stakeholder Evaluation

4. Key Concepts in Change Theory  Implement the Change Change existing behavior Engage staff (Hazard Assessments) Recognize reasons for resistance Empower the unit peer leaders

5. Key Concepts in Change Theory  Evaluate the change  Make the change sustainable Continuous support Maintain staff involvement Maintain depth to the SPH structure Don’t become complacent!

6. Communication 201: 12 points of professional e-mail etiquette  Who is on your send to, cc and bcc lines?  Response times  Use of sentence case  Don’t use email to avoid face to face contact.  E-mail isn’t private.  Group e-mail

7. 6. Subject field (use and content) 7. Summarize discussions 8. Signature 9. Do not send 10. Tone can not be heard 11. Forward 12 Points of Professional E-mail Etiquette (cont.)

8. Tools to Help in Planning  Make a ‘to do’ list  Brainstorming  Fishbone Diagram  Force Field Analysis www.quality.cr.K12.ia.us/QualityTools/index.html  Gantt Chart www.ganttchart.com/Evaluation.html www.youtube.com/watch?v=CW_wGSFavTc

9. Facility-based Action Plan  Our goal is for you to leave this conference with: Clear strategies for your immediate plans when you return to your facilities A long range plan anticipating activities over the next 1-3 years

10. Facility-based Action Plan  Today’s Plan Work with your VISN partners to work on your plan 15 minutes discussion / 5 minutes report out for each program component (see worksheet)

11. Discussion #1 1.What are the key strengths of your existing Safe Patient Handling Program? 2.What are the key challenges to expect in implementing the Safe Patient Handling Program? 3.Identify three outcomes you wish to achieve with the Safe Patient Handling Program.

12. Discussion #2  Unit-Based Hazard Assessments Need to be completed by December—otherwise may affect future funding Known and anticipated barriers Resources needed for overcoming barriers

13. Discussion #3  Equipment Procurement & Installment 6 month and 12 month goals Known and anticipated barriers Resources needed for overcoming barriers

14. Discussion #4  Equipment Training 6 month and 12 month goals Known and anticipated barriers Resources needed for overcoming barriers

15. Discussion #5  Algorithms and Assessment Guides 6 month and 12 month goals Known and anticipated barriers Resources needed for overcoming barriers

16. Discussion #6  Unit Peer Leader Role 6 month and 12 month goals Known and anticipated barriers Resources needed for overcoming barriers