1. Information and Communication Technology Bureau Thai Customs Department !

2. Thailand National Single Window Why should have Single Window Buyer/ Importer Seller/ Exporter Freight Forwarder Terminal at OriginTerminal at Destination Air Carrier Ocean Carrier Bank Air Express Terminal at Destination Terminal at Origin 1. Request for Quote 2. Quotation 3. Purchase Order 4. P. O. Confirmation 5. Shipper Order/Instr. + Invoice + Packing List 6. Ship Order / Instr. 11. Pre-alert / Arrival Notice 7b. Shipping Order Cycle (S/O, BoL) 7a. Ship Instr. Cycle 8. Gate-out/ gate-in 10. Bay Plan 13. Payment Order 14. Remittance 15. Import documents 16. Proof of Delivery 9. Bay Plan Capture gate movement (gate-out/in) Capture gate movement 12. Export documents 12. Gate-in/ gate-out 5. Shipper Order / Instr.+ Invoice 7a. Manifest 2 Government (Import) Government (Export) Clearance Documents Clearance Documents ~ 30-40 parties ~ 40 documents ~ 200 data elements ~ 60-70 % data re-keying ~ 30-40 parties ~ 40 documents ~ 200 data elements ~ 60-70 % data re-keying 2

3. Evolution of e-Customs and Thailand National Single Window I Isolated Organization Face-to-Face Services UN/EDIFACT and XML (Less paper) 1998-2006 <----1997 2008-2010 ebXML/XML PKI/Digital Signature & other standards 2006-2008 III Multi Single Electronic Windows (G2B, G2G, B2B) IV National Single Window (Integrated Single Window) V ASEAN Single Windows and other International cross-border data exchange ebXML/XML PKI/Digital Signature & others ebXML/XML PKI/Digital Signature & Others 2011-2015 II Customs EDI Services (G2B, G2G) 3

4. Single Window Concept Recommendation No. 33 UN/CEFACT “A facility that allows party involved in trade and transport to lodge standardized information and documents with a single entry point to fulfill all import, export, and transit-related regulatory requirements. If information is electronic, then individual data elements should only be submitted once.” World Customs Organization WCO A Single Window Environment is a cross border, ‘intelligent’, facility that allows parties involved in trade and transport to lodge standardized information, mainly electronic, with a single entry point to fulfill all import, export and transit related regulatory requirements. ASEAN Agreement to Establish ASEAN Single Window ASW Single submission, single processing and single decision making for customs release and clearance (summary) 4

5. Thailand Single Window Conceptual model 5

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10. Trading Communities Thailand National Single Window 2013 Web Self Registration Web e-Form (Trader and Agency) Single Window Entry Community e-Tracking National Standard Data Set ASW / International Gateway Community Gateway and Partner Management Message Process Orchestration & Transformation Business Activity Monitoring NSW Portal NSW Primary Site Web Browser Web Self Registration Web e-Form (Trader and Agency) Single Window Entry Community e-Tracking National Standard Data Set NSW Portal ASW / International Gateway Community Gateway and Partner Management Message Process Orchestration & Transformation Business Activity Monitoring NSW Secondary Site Thailand National Single Window VAN / VAS Secure Networks Government Information Network (GIN) and Private Networks Government Information Network (GIN) and Private Networks Certification Authorities BANK Insurance Help Desk & Call Center Global Trade AEC 2015 International Single Window Connectivity Department of Medical Sciences Department of Disease Control The Thai Chamber of Commerce and Board of Trade Food and Drug Administration The Federation of Thai Industries Office of The National Broadcasting and Telecommunications Commission Airports of Thailand Public Company Limited The Customs Department The Board of Investment Department of Fisheries Industrial Estate Authority Department of Foreign Trade Department of Mineral Fuels Department of Civil Aviation Department of Mineral Resources The Fine Arts Department Department of Agriculture The National Bureau of Agricultural Commodity and Food Standards Office of the Rubber Replanting Aid Fund Department of Primary Industries and Mines Marine Department Defence Industrial Department Office of Atoms for Peace The Revenue Department Department of Land Transport Department of industrial works Department of Provincial Administration Department of Livestock Development Department of Energy Business Office of the Cane and Sugar Board Department of Forestry Department of Internal Trade Electrical and Electronics Institute Department of National Parks, Wildlife and Plant Conservation Thai Industrial Standards Institute Port Authority 10

11. 56 7 Payment Number 11

12. Thailand National Single Window NSW Message Statistics 12

14. Thai Customs Electronic Systems : TCES Front Office System (17 systems ) Back Office System (16 systems) e-Export e-Import e-Payment e-Licensing e-Manifest e-Express e-Tracking Profile system Account system Drawback system Reference file system Registration system RFID System GIS System Airport interface system Customs Fee System ebXML Gateway system Investigation and Suppression system Seized Good System Lawsuit Information System Unclaimed Good System Vehicle Information System Postal Manifest System Fuel Information Tracking Internal Audit System Laboratory Information System Customs Valuation System Component Parts Examination system Tax Incentive System Free Zone Information System Bonded Warehouse Information System Integrated Tariff System Single Sign On Office Automation System (7 systems) Statistic system Electronic Office System Intranet Customs Web Site Web Mail Data Warehouse Human Resource and Financial Management System 14

15. Thai Customs Electronic Systems : TCES Hardware Computer - Server 103 Units - PC (Work Station) 4,816 Units - Network - Customs House 93 Units - Other (Bonded, warehouse, ICD,CY, Free Zone ) 256 Units 15

16. Thailand NSW: Way Forward (2013 - 2015) National Regional  To facilitate e-Logistics and multi-modal integration capability at Ports (Air, Sea, Land, Rail)  To review the future business model of Thai NSW (G, PPP, P)  To facilitate and secure free flow of goods, vehicles and passengers  To facilitate GMS Project regarding “single window and single stop inspection / one stop service" according to the Cross-Border Transport Agreement (CBTA)  To facilitate ASEAN Framework Agreement on the Facilitation of Goods in Transit (ASEAN Customs Transit System) 16

17. Thailand NSW: Way Forward (2013 - 2015) (cont.) National Regional  To integrate single window application services for B2B transactions (including e- Payment, e-Insurance, e- Manifest and e-Booking)  To enhance capacity building, Training and marketing  To seek resources support (HR on ICT, technologies and budget) from Thai Government  To simplify & Streamline business processes and Reform  To promote ASEAN Framework Agreement on Multimodal Transport (AFAMT)  To enhance ASW Pilot project for ACDD, ATIGA FORM D, and additional documents  To continue the Pilot Project for ECO between Thailand and Taiwan 17

18. ASEAN Community : 2015 ASEAN Political- Security Community (APSC) AEC Blueprint NSW ASW Thailand National Single Window & ASEAN Single Window towards AEC 2015 and Global Connectivity ASEAN Socio- Cultural Community (ASCC) ASEAN Economic Community (AEC) 18

19. ASEAN Connectivity 19

20. 20 Total 6,693 km.

21. ASEAN Single Window (ASW) Model G2G : G2B : B2G : B2B 9 National Single Windows Dream to See This Scenario Come True (AEC 2015) 21

22. ASEAN Customs Transit System (ACTS) Conceptual Model Country of Departure NSW e-Customs ACTS Regional Application Country of Transit Country of Destination ASW Gateway (NSW Perimeter Network) ACTS/ASW Network

23. Challenge The difference of ICT Infrastructure readiness The difference of data standardization The difference of data usage requirement The difference of resources availability Insufficient laws and regulations for electronic transaction

24. Key Success Factors 1 The enthusiasm and determination of relevant administrative levels 2 Simplifying and streamlining business processes 3 Revising relevant laws and regulations 4 The strong lead agency and supporting team 5 Harmonization of trading data / international standard 6 Partnership between public and private sectors

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