1. An Introduction to the HR Management Standards for Nonprofits Module 4 Workplaces that Work Please open this link at the beginning of class and find the self assessment you did at the beginning – review the questions for Module 4

2. Program Partners Remember confidentiality as we move forward, please.

3. Start with a Strong Foundation & Build UP 6. HR Planning 5. Training, Learning and Development 4. Workplaces that Work 3. Managing People and their Work 2. Getting the Right People 1. HR Management Standards

4. Learning Objectives Understand how creating a workplace that works contribute to your organization’s success in achieving your mission Know the key elements of Standard 4 Be aware of resources that can assist you in implementing this standard Be able to identify next steps you must take to achieve this standard

5. Workplaces that Work Healthy workplaces consider: physical, environmental, intellectual, emotional, occupational and mental health of employees With the aim of balancing workplace responsibilities with personal/family/community responsibilities. Do you agree? What is most challenging?

7. HR Toolkit – Module 4 Relationships require balancing multiple demands Work together to be attuned to the well being of all those who work to advance our mission Done well it helps to attract, retain and motivate healthy employees

8. HR Toolkit Resources – Module 4 Let’s take a look at the section! Please find the following: Work-life balance; Flexible work arrangements; Big Bro/Big Sis Harassment policy; Ides for embracing diversity in the workplace; Conflict resolution.

9. Standard 4 4.1 – The org provides a safe work environment. 4.2 – The org supports work/life balance. 4.3 – The org ensures a work environment free of harassment. 4.4 – The org promotes an inclusive work environment. 4.5 – The org has a conflict resolution policy.

10. Standard 4.1 The org provides a safe work environment. Occupational health and safety (OSH)policies Workers Compensation Policies Purpose? Linked to standard 1.2 - compliance

11. Did you know? All organizations, regardless of size or legal requirement, should have a public health and safety policy statement, signed by the CEO/ED that shows their commitment to health and safety. http://novascotia.ca/treasuryboard/manuals/PDF/500/50409.pdf

12. 3.1 Activity In groups of 3, select a sample OHS policy and discuss these questions: How does the policy demonstrate the org’s commitment to a safe and healthy workplace? How (how well) does it provide clear direction? Does it provide direction on how to comply and what do to if there is a breach?

13. Standard 4.2 The organization supports employee work/life balance. Closely linked to 1.2 – compliance Most common policy: flexible hours arrangement

14. Steps in Establishing Flexible Work 1.Consider important issues 2.Identify possible options 3.Formulate policies 4.Communicate the change 5.Run a pilot for a trial period and evaluate it 6.Amend and/or extend the program if necessary 7.Monitor and evaluate

15. Debate Activity Argue the advantages and disadvantages of flexible work schedules 1-2 people for and 1-2 people against Think both employer and employee perspectives Timing - 1 minute to make case on each side; 30 seconds response each side; 10-15 second final statement Prep 10 minutes

16. Standard 4.3 The organization ensures a work environment free of harassment. Closely linked to 1.2 – compliance The Employment Equity Act – employer obligations? The Canadian Human Rights Act- punishment?

17. Harassment Can be visual, verbal, physical or sexual May involve threats, intimidation, unwelcome remarks, offensive or derogatory jokes, posters, crude comments, leering, etc. Is something a reasonable person would find unwelcome May be one incident or a series of incidents Adversely affects an employee’s productivity and creates an uncomfortable work environment

18. Activity In groups of 3, choose and policy and answer these questions: How does the policy make it clear that harassment will not be tolerated? How does the policy provide guidelines on the types of harassment that will not be tolerated? Does it state who is covered by the policy?

19. Standard 4.4 The organization promotes an inclusive workplace. Related Standards 1.2 ( compliance), 3.2 (providing appropriate learning opportunities) and 5.1 ( Every employee’s training and development needs are reviewed at least annually and plans established to address any gaps.)

20. Workplace Bullying Bullying = personal harassment More destructive than sexual harassment Globe & Mail 3 Step Plan to Confront a Bully – Bill Howatt

21. Activity In a group of two, choose a policy or use the 3 Step Bullying article to identify a situation in your workplace and devise a plan to address it.

22. Standard 4.5 The organization a conflict resolution policy. Conflict…indicates a healthy exchange of ideas and creativity. Do you agree?

23. Types & Styles of Conflict Values – principles or preferences, Power - influence, Economic - resources, Interpersonal - styles, Organizational - reporting and Environmental – external.

24. Thomas & Kilman 5 Conflict styles Balance of assertiveness and cooperativeness (satisfying my own concerns or those of others) 1.Competing 2.Accommodating 3.Avoiding 4.Collaborating 5.Compromising

25. In Groups for 3-4… Identify a conflict situation in one of your orgs Identify the type of conflict Identify the conflict styles of those involved Identify what other style might have helped resolve the situation Identify who should help these employees work through the conflict Thomas-Kilmann Model - Using Styles Strategically

26. Standard 3.6 The organization provides competitive compensation to employees. Total Compensation Direct financial compensation Indirect financial compensation Non-financial compensation

27. Homework 1.Take a breath 2.Pick a priority 3.Create a plan

28. Online Session Evaluation Please take a few minutes to complete the session evaluation before leaving: http://survey.constantcontact.com/survey/a07e 7uw39wphja1notu/start Next session: Jan 29, 2014 (storm date Feb. 5)

29. Questions? Cancellation policy – If any school boards cancel, we are cancelled – If anything else causes a need to cancel, check your email before you leave home