1. Public Lecture Presented By Murairo Mukuvuri ; B Comm Risk Mgt &Insurance (NUST),

2.  Insurance Institute of Harare

3.   To promote good feeling and friendly relations amongst members of the Insurance Industry.  To encourage the dissemination of business knowledge and the inculcation of sound Insurance practice by the reading and discussion of papers.  To promote and organize meetings, discussions and social activities for the benefit and interest of members. Objectives of Insurance Institute of Harare (IIH)

4.   Insurance Institute of Zimbabwe (IIZ)  Insurance Institute of Bulawayo (IIB)  Zimbabwe Association of Reinsurance Organisations (ZARO)  Insurance Council of Zimbabwe (ICZ)  Life Offices Association Of Zimbabwe (LOA)  Zimbabwe Insurance Brokers Association(ZIBA) Sister Bodies

5.  Facilitators

6.   Job opportunities in the insurance Industry  Description of broker’s role particularly in Zimbabwe market  Impact of indigenisation on insurance operations  Outlook of insurance industry given the current economic conditions, any hope for insurance industry  Ethics on claim processing in industry especially for brokers  Expectation of industry on attachment students Topics

7.   Is a professional who works in the insurance industry, who is the agent of the buyer rather than the seller of insurance  an independent insurance agent who works with many insurance companies to find the best available policy(ies) for his client  Broker is paid on commission Description of Broker’s role

8.   Bargaining on behalf of the insured-  Technical interpretation  Claims management and advocacy  Risk management advice  Client education Duties in the Zimbabwean Market

9.   There are 31 registered retail insurance brokers in Zimbabwe and 3 registered reinsurance brokers Registered Brokers in Zimbabwe

10.   Minerva (AON)  Marsh  Alexander Forbes Largest In International Market Marsh Aon Willis Group Largest Broking Houses in Zimbabwe

11.  Questions