1. Développement international Desjardins: A partner for solutions to increase the access for financing SMEs and agriculture By Serge GOSSELIN January 2013

2. December 6, 1900 Opening of the first caisse populaire financial cooperative in Lévis Alphonse Desjardins 1854-1920

3.  5.6 millions of members  888 service centres and 2 600 ATMs  $CAN 190 billion in assets  46 000 employees  5 000 managers/officers  Network of subsidiaries associated to the cooperative network and where the Caisses* are the owners  Most important cooperative financial group in Canada offering a vast selection of financial products and services to individuals and businesses *Caisse is Desjardins’ term used for its financial institutions Complexe Desjardins, Montréal, Québec

4. Desjardins Group's organizational structure Regional General Meetings Councils of Representatives Assembly of Representatives Caisses General Meeting Board of Directors Monitoring Desjardins Group Monitoring Office Caisse Network Business Sectors Desjardins Group Functions Transformation and Performance Members President and Chief Executive Officer

5. Desjardins Group's legal structure COOPERATIVE NETWORK SUBSIDIARY NETWORK Members 451 local caisses FÉDÉRATION DES CAISSES DESJARDINS DU QUÉBEC Développement international Desjardins Fondation Desjardins Société historique Alphonse-Desjardins Desjardins Trust Caisse centrale Desjardins Fonds de sécurité Desjardins Capital Desjardins Desjardins Venture Capital Desjardins General Insurance Group Desjardins Asset Management Desjardin s Financial Security Desjardins Securities Disnat

6. The Desjardins caisse: gateway to a vast integrated network Full line of financial products and services ATMs and POS terminals Mobile Internet Telephone AccèsD Internet Corporations and subsidiaries Point-of-sale financing Business centres Card, payroll services, etc. www.desjardins.com Expert group Integrated caisse CAISSE Individual and business members

7. Développement international Desjardins Serving development for more than 40 years

8. DID’s goal To provide disadvantaged communities around the world with access to secure and diversified financial services that fit their needs

9. 8.8 millions members and clients 2 514 service outlets 7 014 employees (47.5 % are women) 7 074 board members (26.6 % are women) Assets: CAN $ 3.14 billion Volume of deposits: CAN $ 2.41 billion Volume of loans: CAN $ 2.46 billion Average loan: CAN $ 507 www.did.qc.ca is an international network of 30 community finance institutions and DID. Its members have an impact on 9 million families and entrepreneurs throughout the world. www.proxfin.org 1970-2010: 60 countries 4 continents 400 projects Hundreds of partners DID’s partners around the world

10. ACCESS TO BASIC FINANCIAL SERVICES START NEW FINANCIAL INSTITUTIONS CONSOLIDATE FINANCIAL INSTITUTIONS

11. Financial services DID’s specialized solutions for coops & MFIs Mobilization of Savings Agricultural Finance Technological Solutions Training and Capacity building Surveillance Microinsurance Housing Finance Loans for Schooling Investments Base Financial Institution Savings and credit cooperative, microfinance institution (MFI), Entrepreneurs Financial Centres (EFC) Central BankGovernment Members / Clients Apex organizations and groups Confederations, federations National and State agencies Financing for Entrepreneurs / SMEs