1. Chapter 7 Fundamental Printers & Scanners
PC Support & Repair
Chapter 7
Fundamental Printers & Scanners

2. Objectives
After completing this chapter, you will meet these objectives:
Describe the types of printers currently available.
Describe the installation and configuration process for printers.
Describe the types of scanners currently available.
Describe the installation and configuration process for scanners.
Identify and apply common preventive maintenance techniques for printers and scanners.
Troubleshoot printers and scanners.

3. Printers Customers will ask you for help with: Selecting a printer
Installing and configuring a printer
Troubleshooting a printer

4. Describe Printers Available
Describe characteristics and capabilities of printers.
Describe printer-to-computer interfaces.
Describe laser printers.
Describe impact printers.
Describe inkjet printers.
Describe solid-ink printers.
Describe other printer types.

5. Printers What are the two main types of printers bought today?
Laser
Inkjet
What do you look for in a printer?

6. Printer Features Speed: Pages Per Minute (ppm) Color or B&W
Inkjet may be slower than laser
Color or B&W
Uses CMYK
Inkjet combines colors for a dot
Quality: dpi
More dpi= higher resolution
High-quality ink/toner & paper

7. Printer Features Reliability TCO Warranty & what is covered
Scheduled servicing after so long
Mean time between failures (MTBF) – average length of time the printer works without failing
TCO
Initial purchase price
Cost of supplies, such as paper and ink
Price per page
Maintenance costs
Warranty costs
When calculating the TCO, you should also consider the amount of material printed and the expected lifetime of the printer.

8. Basic TCO Over 3 years HP LaserJet P2035n Cost of printer:
Monthly duty cycle:
Cost of Toner:
How many pages for toner:
Output in class: 1000 pages/month
TCO Over 3 years:

9. Printer to Computer Interfaces
Serial OLD
1 bit at a time
Dot matrix
Parallel
Multiple bits, wider path than serial
IEEE 1284 standard
EPP* & ECP operation modes for communication
Bi-directional data path
Enhanced parallel port

10. Printer to Computer Interfaces
SCSI
Parallel communication that’s faster
Copier, high speed printer
USB
PnP
Firewire
IEEE 1394 (iLink)
Up to 63 devices
High-speed up to 400Mbps
Hot-swap

11. Printer to Computer Interfaces
Ethernet
For network access
Wireless
Infrared
Both must have, line of sight, 12ft
Bluetooth
Short range
Wi-Fi
IEEE b,g,n
11Mbps, 54Mbps, 108Mbps

12. Review What are the three popular IEEE Wi-Fi standards?
802.11b,g,n
A printer’s image quality is measured in what?
Dpi
What is the IEEE standard for the old parallel ports?
IEEE 1284
What are the two IEEE 1284 bidirectional modes?
EPP & ECP

13. Review What is the IEEE standard for Firewire?
Up to how many devices can Firewire have plugged into a single port? 63
What is another name for Firewire?
iLink
If you wanted a network printer, what two port/features would you look for?
Ethernet or wireless

14. Laser Printers
See Handout

15. Impact Printer Print head strikes inked ribbon Dot matrix Daisy wheel
Print head with pins
Daisy wheel
Wheel with characters
A: Cheap ribbon, continuous feed paper, can print on carbon copy paper
D: Noisy, low-resolution, slow

16. Inkjet Printers
Ink cartridges spray liquid ink onto paper through nozzles
Thermal- steam forces ink out
Piezoelectric- vibration controls ink flow
Let ink dry for 15 seconds
A: low cost, high res, quick to print
D: nozzles can clog, ink $$, ink wet after print

17. Thermal Printer Receipt printer, old fax machines Waxy paper
Turns black when heated
A: Small, few moving parts, longer life
D: Paper $$, paper storage issues (temp & life), poor graphics

18. Dye-Sublimation Printers
High-quality photos
Sheets of ink

19. Solid Ink Printers High quality images Solid sticks of ink (no waste)
Ink melts
Sprayed through nozzles to a drum
Drum transfers to paper
A: Vibrant color prints , easy to use, many paper types, faster than inkjet
D: Printer & ink are $$$, slow to warm up

20. Printer Comparison Dot Matrix Inkjet Solid Ink Laser Ink Type
Handling of Ink
Waste Produced
Cost Per Page

21. Review Which printer can you use carbon-copy paper in?
Impact
Which printer can print photo quality pictures and is inexpensive?
Inkjet
Which printer has the most inexpensive consumable?
Which printer has vivid color prints, but is expensive & warms up slowly?
Solid ink

22. Review A drum, fuser, and toner are in what printer?
Laser
What printer takes liquid ink cartridges?
Inkjet
Which printer most environmentally friendly?
Solid ink
Which printer has nozzle that can get clogged?

23. Printer Installation & Configuration
Describe how to set up a printer.
Explain how to power and connect the device using a local or network port.
Describe how to install and update the device driver, firmware, and RAM.
Identify configuration options and default settings.
Describe how to optimize printer performance.
Describe how to print a test page.
Describe how to share a printer

24. Unpacking Make sure everything is in the box
Remove all packing from inside printer
Prepare ink/toner
Place in area where it won’t overheat
Put in paper
Read instructions

25. Connect To computer, network, or print server Then connect power
Local Printer- USB, parallel, serial
Can be shared over network
Network- wired or wireless
Use correct cable
Then connect power
DO NOT plug into UPS
Printer surge (when turned on) can damage UPS

26. Install OS may detect & install driver Firmware Update RAM upgrade
Driver in box may be newer
Driver allows communication & options
Driver updates from mfgr
Download, save, run, test
Firmware Update
Controls how printer operates
Can download like a driver
RAM upgrade
Drivers Page

27. Configuration Options
Paper type – standard, draft, gloss, or photo
Print quality – draft, normal, photo, or automatic
Color printing, Black-and-white printing, Grayscale printing
Paper size – standard paper sizes or envelopes and business cards
Paper orientation – landscape or portrait
Print layout – normal, banner, booklet, or poster
Duplex – normal or two-sided printing

28. Test Page Print one after install From Printers in OS
From application like Word
From Printer’s panel
From command prompt *LAB*
Printing from the command line is limited to ASCII files only, such as .txt and .bat files. To send a file to the printer from the command line in Windows XP, use this path: Start > Run
To send a file to the printer from the command line in Windows Vista, use this path: Start > Start Search
In the Run box, type cmd and then click OK.
At the command line prompt, enter the following command: Print thefile.txt

29. Share a Printer
Printer connected to one PC shared with others on network
How is this different than network printer?
Click Share under Printer Properties

30. Review Which printer would a store use for receipts?
Thermal
What software, in the printer itself, controls how the printer operates and can be upgraded?
Firmware
What could be included in an all-in-one device?
Printer, scanner, copier, fax
Where would you get an updated driver for your printer?
The printer manufacturer’s website

31. Review What standard is for parallel ports?
IEEE 1284
What are the parallel port’s bidirectional modes?
EPP, ECP
What is the standard for Firewire?
IEEE 1394
You typed up & saved a file called printertest.txt. What would you type in the command prompt to send that document to the printer?
Print printertest.txt

32. Scanners Describe scanner types, resolution, and interfaces.
Describe all-in-one devices.
Describe flatbed scanners.
Describe handheld scanners.
Describe drum scanners.
Compare costs of different types of scanners.

33. Scanners What do they do? Create an image Create text doc using OCR
Resolution measured in dpi

34. Types of Scanners All-In-One Flatbed Print, scan, copy, fax
Low cost, one cable
If breaks, you lose all
Not for heavy use
Flatbed
Some may have sheet feeders

35. Types of Scanners Handheld scanners Drum scanners
Used for high-end reproductions
For archiving in museums

36. Installing Scanners Explain how to power and connect a scanner.
Describe how to install and update the device driver.
Identify configuration options and default settings.

37. Setup & Install Scanner
Plug in AC & USB
PnP should detect & install driver
Install software with printer
Update driver from web
LAB
Install printer

38. Scanner Configuration & Settings
Usually comes with software
Editing photos
Scanning text (OCR)
Allows text to be manipulated
Other: Color, resolution, one-touch
Calibration
For color matching

39. Preventive Maintenance for Printers & Scanners
Describe printer maintenance.
Describe scanner maintenance.

40. Printer Maintenance Need lots Unplug 1st! What helps?
Clean print head/nozzles, align heads
What helps?
Choose the right paper
Load right side, use right type
Ink selection
Wrong type might get poor quality prints
Do not refill…may leak

41. Scanner Maintenance Keep glass clean Keep lid closed
Apply cleaner on cloth, NOT glass
Can clean inside
Keep lid closed
Don’t put stuff on top of scanner

42. Troubleshooting Process

43. Problem-Solution

44. Quiz- 10 Questions

45. Chapter 7 Fundamental Printers & Scanners
PC Support & Repair
Chapter 7
Fundamental Printers & Scanners