1. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 1 Dennis Adams Managing the key IT Production Resource :- PEOPLEINTRODUCTIONSCONTEXT

2. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 2 Metrics Timesheets, Sickness Absence, KPI Operational Tools Standards Process & Procedure Appraisals, Objectives HR e.g. Recruitment Qualification, Certification Competencies JDs People: - MOPS in Action Personality Profiling Personality Profiling Tools

3. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 3  John Adair Action Centred Leadership

4. Dennis Adams a s s o c i a t e s 03-Nov-09 Achieve The Task (c) Dennis Adams Associates Limited, 2009 4  John Adair Action Centred Leadership Develop The Individual Build The Team

5. Dennis Adams a s s o c i a t e s 03-Nov-09 Personality Profiling (c) Dennis Adams Associates Limited, 2009 5 What tools are on the market · A focus on the Birkman Method®. How your world is coloured by your perceptions How to deal with being different - in different ways. Why you should NOT “treat other people as you want to be treated” ! How can such tools be used successfully? A bit of background.

6. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 6

7. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 7 Carl Gustav Jung 1875-1961

8. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 8 I ntrovert Extrovert

9. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 9 Sensing Perceiving Take in Information

10. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 10 Thinking Make Decisions Feeling

11. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 11 Sensing Perceiving Jung Framework ThinkingFeeling I ntrovert Extrovert

12. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 12 Katherine Cook Briggs 1875-1968 Isabel Briggs Myers 1897 - 1980

13. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 13 MBTI Dichotomies ExtroversionIntroversion SensingiNtuition ThinkingFeeling JudgingPerceiving

14. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 14 Dr. William Moulton Marston 1893-1947

15. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 15 Dr. William Moulton Marston 1893-1947 Dominance.Influence Steadiness Compliance

16. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 16 Dr. William Moulton Marston 1893-1947

17. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 17 B17 Flying Fortress Why did the different members of the same crew, report events so differently?

18. Dennis Adams a s s o c i a t e s 03-Nov-09 Empirical data collection (c) Dennis Adams Associates Limited, 2009 18 Birkman Method

19. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 19 Indirect Involvement Direct Involvement TaskPeople 1 99 9801 Plots

20. Dennis Adams a s s o c i a t e s 03-Nov-09 Motivational and Behavioural Dimensions. (c) Dennis Adams Associates Limited, 2009 20 Interests Usual Productive Behaviour Counter-productive Stress Behaviour Needs

21. Dennis Adams a s s o c i a t e s 03-Nov-09 Data set

22. Dennis Adams a s s o c i a t e s 03-Nov-09 Profiling tools. (c) Dennis Adams Associates Limited, 2009 22 16PF Cattell 15FQ Caliper Profile AVA PI Fitability 5 NEO HPI GPI (Epidrex) Profiles Performance Indicator HDS INsights

23. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 23 What features do I need in a tool? I need a tool that I can use right now. It has to work and be really practical.

24. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 24 What features do I need in a tool? I need a tool that I can use right now. It has to work and be really practical. I need the latest tool. It must be people focused and give me a real advantage.

25. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 25 What features do I need in a tool? I need a tool that I can use right now. It has to work and be really practical. I need the latest tool. It must be people focused and give me a real advantage. I need a tool that is well established, systematic consistent, and proven over time.

26. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 26 What features do I need in a tool? I need a tool that I can use right now. It has to work and be really practical. I need the latest tool. It must be people focused and give me a real advantage. I need a tool that is well established, systematic consistent, and proven over time. I need a tool that will guide me into the future and help my strategic direction.

27. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 27 What features do I need in a tool? I need a tool that I can use right now. It has to work and be really practical. I need the latest tool. It must be people focused and give me a real advantage. I need a tool that is well established, systematic consistent, and proven over time. I need a tool that will guide me into the future and help my strategic direction.

28. Dennis Adams a s s o c i a t e s 03-Nov-09 Score only the TRUE answers (c) Dennis Adams Associates Limited, 2009 28 =5 or more GROUP 1 and =5 or more GROUP 2 =5 or more GROUP 1 and =4 or less GROUP 2 =4 or less GROUP 1 and =5 or more GROUP 2 =4 or less GROUP 1 and =4 or less GROUP 2

29. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 29 Indirect Involvement Direct Involvement TaskPeople PRODUCTION SELLING ADMINISTRATIONSTRATEGY

30. Dennis Adams a s s o c i a t e s 03-Nov-09 How do you see the world?

31. Dennis Adams a s s o c i a t e s 03-Nov-09 Glasses

32. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 32 Check 1 SEEING IS BELIEVING

33. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 33 Check 2

34. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 34 Check 3

35. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 35 Check 4

36. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 36 Indirect Involvement Direct Involvement TaskPeople PRODUCTION SELLING ADMINISTRATIONSTRATEGY

37. Dennis Adams a s s o c i a t e s 03-Nov-09 Motivational and Behavioural Dimensions. (c) Dennis Adams Associates Limited, 2009 37 Interests Usual Productive Behaviour Counter-productive Stress Behaviour Needs

38. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 I am different from me. 38 TASKPEOPLE DIRECT INDIRECT

39. Dennis Adams a s s o c i a t e s 03-Nov-09 DA (c) Dennis Adams Associates Limited, 2009 39

40. Dennis Adams a s s o c i a t e s 03-Nov-09 TOM (c) Dennis Adams Associates Limited, 2009 40

41. Dennis Adams a s s o c i a t e s 03-Nov-09 Management Team Sys. Admin. Team DA (c) Dennis Adams Associates Limited, 2009 41 Life's a Tug-O-War?

42. Dennis Adams a s s o c i a t e s 03-Nov-09 AP PM ST TF FG CS

43. Dennis Adams a s s o c i a t e s 03-Nov-09 Achieve The Task (c) Dennis Adams Associates Limited, 2009 43 ãJohn Adair Action Centred Leadership Develop The Individual Build The Team

44. Dennis Adams a s s o c i a t e s 03-Nov-09 Conclusions (c) Dennis Adams Associates Limited, 2009 44 TASK, TEAM and INDIVIDUAL People are Complex. SimpleHypocrites and Aristotle ComplexJung, MBTI and DISC PowerfulBirkman Data-based profiling We see other people through “perceptual filters” However, we can understand and use this knowledge to manage ourselves and others, to deliver greater performance. Golden rule “Treat others as we would want to be treated” Platinum rule “Treat others as they need to be treated”

45. Dennis Adams a s s o c i a t e s 03-Nov-09 DA 45 Data-based Personality Profiling Tools give insights and strategies into: Improving the performance of the INDIVIDUAL, To effectively manage individuals within the TEAM, to ensure that the TASK is achieved. So we can all pull together….

46. Dennis Adams a s s o c i a t e s 03-Nov-09(c) Dennis Adams Associates Limited, 2009 46 Dennis Adams Managing the key IT Production Resource :- PEOPLE email: Colin.Shewry@DennisAdams.co.uk www.chiefexecutivecoaching.com QUESTIONS?