2. For the past five years, Eric has provided corporate and governmental training and certifications in Microsoft Office 2007, 2010 and now 2013. In addition, Eric has provided consultation in IT solutions, department reorganization and project management. Prior to this, Eric held the position of Central Valley Director of Customer Service for a fortune five hundred title and escrow company.

3. Microsoft Certified Trainer, MCT Microsoft Certified Professional, MCP Microsoft Certified Learning Consultant, MCLC Microsoft Small Business Specialist Master, Microsoft Office Specialist 2007/2010 Microsoft Technology Associate HP Accredited Technical Associate, ATA

4. Microsoft Certified Trainer, MCT As a MCT, Eric brings all of the technical knowledge and skills to provide any form of software/computer training necessary.

5. Microsoft Certified Learning Consultant, MCLC As a MCLC, Eric has the skills necessary to build learning objectives, curriculum and exams that will meet the training needs of any business.

6. Microsoft Office Specialist, Master As a MOS Master You can rest assured that Eric has the knowledge to perform any task in Office 2007/2010. This certification includes the Expert level in Word and Excel.

7. IC 3 Global Standards Being an Authorized IC 3 Global Standards Educator Eric has a proven record of teaching the basics of Computer Fundamentals, Key Applications and Living Online.

8. Every job begins with training. Most employees will enter a position with prior training. However, not all are as knowledgeable or productive with the software tools provided to them. Training and consulting are a few areas Eric has mastered. Eric also has mastered: Project Management Leading and Inspiring Staff IT Solutions Curriculum Writing Writing Cost Savings Proposals Analyzing P&Ls Overview

9. Eric Ripley would be an asset to any business. If you believe Eric Would be an asset to your business, Please contact him directly at eric@shiftkeycom.com 916.293.1601 In Conclusion Note: This presentation should be considered a demonstration of Eric’s presentation abilities.