Presentation is loading. Please wait.

Presentation is loading. Please wait.


Similar presentations

Presentation on theme: "MANAGING DISASTER RESPONSE, THE DHL EXPERIENCE"— Presentation transcript:


2 Agenda About DPWN & DHL DHL Corporate Sustainability
The formation of DHL Disaster Response Teams (DRT) DRT Operations DRT In Action Challenges in the Disaster Relief Environment Our Commitment

3 * Operating for and on behalf of DHL
DHL Global 285,000 employees More than 400 aircraft * 76,000 vehicles 6,500 facilities across the globe, 35 mn sqm warehouse space Over 1.5 billion shipments per year € 26 bn in revenue (2005, excl. Exel) 120,000 destinations worldwide * Operating for and on behalf of DHL

4 Formation of DHL Disaster Response Teams
In 2003, DHL experts saw how a flood of relief goods could shut down an airport Earthquake relief, Bam Airport, Iran, December 2003 Airport apron and taxiways blocked with cargo, trucks and aircraft. Unsafe airport operation.

5 Formation of DHL Disaster Response Teams
DHL has expertise in handling air cargo and managing airport operations DHL has core competences in: Airport operations. Cargo handling. Flight operations. Warehousing. Distribution. DHL can use its experience, network and employees’ talents to support humanitarian missions and reduce bottlenecks at airports receiving huge quantities of relief goods in the aftermath of major natural disasters.

6 DRT Mission DRT provides expert logistical support and advice to ensure an uninterrupted and effective supply chain at the disaster site airport for incoming shipments and relief goods.

7 Disaster Management Global initiative: DHL Disaster Response Teams (DRT) In cooperation with the UN Office for the Coordination of Humanitarian Affairs (OCHA), we are building a global network of DRTs. The DRTs’ mission is to reduce congestion at airports receiving unsolicited humanitarian relief goods in the aftermath of major sudden-onset natural disasters. There are currently 3 DRTs: - DRT Asia Pacific - DRT Americas - DRT Middle East and Africa Each DRT is made up of 15 employee volunteers drawn from a pool of people. The DRTs main tasks are: Transfer incoming relief goods from aircraft pallets to wooden pallets. Set up and manage a professional warehouse. Arrange for the onward transportation of relief goods. Two DRTs were set up in 2006, a 3rd DRT 30th of Oct in 2007.

8 DHL Disaster Response Team
DRT Functions DRT provides core expertise at the airport DHL Disaster Response Team - Core Expertise - Unloading aircraft Handling Warehousing Loading Onward transportation x x Goods are taken off aircraft pallets. Supplies transferred to wooden pallets. Handling with or without fork-lifts. Assistance with customs processes. Sorting and stacking of goods. Inventory management. Loading of aid on to trucks or helicopters.

9 Corporate Disaster Response in Action
Relief in Action

10 2004 – Indian Ocean Tsunami (Sri Lanka)
7,000 tonnes of relief supplies handled from 160 charter aircraft in 3 weeks with 35 volunteers. DHL DRT operated at Colombo Airport

11 2005 – South Asia Earthquake (Pakistan)
9,000 tonnes of relief supplies handled from 230 charter aircraft in 3 weeks by 30 DRT volunteers. DHL DRT operated at Chaklala Air Force Base, Islamabad

12 2005 – Hurricane Katrina (USA)
Prototype DRT operated at Little Rock AFB after Hurricane Katrina in 2005 Contract with United States Agency for International Development (USAID). 2,370 tonnes of relief supplies handled from 35 charter aircraft in 2 weeks with 21 volunteers. US Air Force provided extra manpower. DHL contracted trucking services at cost.

13 2006 – Yogyakarta Earthquake (Indonesia)
200 tonnes of relief supplies handled from 8 charter aircraft in 1 week by 14 DRT volunteers. DHL DRT operated at Adisoemarmoe Airport

14 2006 – Typhoon Durian (Philippines)
The DRT provided logistics management advise to the various government disaster management agencies after the November 2006, Typhoon ‘Durian’.

15 2007 – Pisco Earthquake (Peru)
2,740 tonnes of relief supplies handled from 98 charter aircraft in 10 days by 14 DRT volunteers. DHL DRT operated at Pisco Air Base, Southern Peru

16 Challenges in the Disaster Relief Environment
Going the ‘Last Mile’

17 Emergency Supply Chain – Overview
Disaster Supply Chain – Unsolicited Aid B E N F I C A R E S ‘Last Mile’ Transportation HRD Contracted/ Scheduled LSD HRD ICW HRD HRD AIR Tpt ICW Tpt DRT ICW Military Government Charter I.O.M. Atlas Logistics Military Local L & T Donators Air Lift Initial Point of Entry In-country Transportation In-country Warehouse (temporary) Local Distribution point Pre-position emergency relief in disaster zones Undertake and facilitate airlifts in coordinated way Receive relieve, manage inventory, organize logistic solutions Coordinate fleets, (prior) relationship building and contracting Contract and manage warehouses Sourcing and collecting supply, coordination of multi-modal logis-tics solutions Activities Increase efficiency and improve geographical position Reduce duplication of effort Ensure onward sending of goods to warehouses or to the disaster zone Reduce inflationary effects on truck leasing/hiring Improve location of warehouse capacity disaster prone zones near airports at 1st staging post Enhance overall efficiency Objectives

18 Challenges in the Disaster Relief Environment

19 Innovation in Relief Logistics Distribution
South Asia Earthquake

20 Innovation in Relief Distribution
Problem: Delivering aid to remote and inaccessible areas Cardboard boxes broke when dropped from helicopters. Damaged goods. Solution: DHL ‘Speedball’ New use for DHL polypropylene shipping bags. Easy to handle. Does not break when dropped from 35 meters. A ‘survival package’ (contains supplies for 7 people for 10 days.) 1. Unsorted relief 1. Unsorted relief 2. Relief supplies 2. Relief supplies 3. DHL shipping 3. DHL shipping 4. DHL 4. DHL 5. DHL 5. DHL Speedballs Speedballs supplies arrive supplies arrive are sorted and are sorted and bag filled with bag filled with Speedballs Speedballs dropped from dropped from stored stored supplies supplies loaded on loaded on helicopter helicopter

21 Innovation in Relief Distribution

22 Innovation through Collaboration
Our Commitment

23 MOU - PRC Government & DHL
On the 29th of November 2006, DHL signed a historic MOU with the Ministry of Civil Affairs. The first of its kind in China between the Government and a Corporate entity. This MOU recognizes the support that companies like DHL can provide during a National Disaster. Department of Social Relief, Ministry of Civil Affairs (PRC)

24 Summation: Asia Pacific Disaster Response Team
Provide a capability that adds value. Foster close relationships with stakeholders. The National Government is the Controlling Authority. Recognise the importance of speed & capacity. Share the expertise. Matt Hemy DHL Express Asia Pacific



Similar presentations

Ads by Google