1. QA Group : some background RCL WebRedesign 2008

2. RCL Web Redesign Process A B C

3. Review: Why this group is forming Software Testing could be better and must be better Purpose: Try and break anything the implementation group develops before the public has the chance.

4. Open Issues: When/How/ Who For as long as the Redesign timeline will allow Amount of testing The exact process/protocol developed Possible additions to/ rotations within group

5. My Goals for this Group Increased testing expertise amongst RCL staff Greater involvement of staff in development process Website user experience limited by design rather than bugs

6. Success Criteria Shared confidence in a testing protocol prior to the final design iteration Limited WebRequest uncovering unfinished work or bugs following our ‘soft’ release in early summer

7. What is Quality Assurance? Quality in the product – testing Quality in the process that developed that product – how did you do it?

8. What Can QA Do? Software Development Maturity LevelRole of Quality Assurance 1-InitialTesting of software development products 2-RepeatableOversight of testing efforts by others; gathering quantitative results and providing guidance towards improving development process 3-DefinedReengineering of organizational processes through the use of metrics

9. Common Software Tests UNIT TESTING – Individual feature or test case INTEGRATION TESTING – Combinations of features -> entire process REGRESSION TESTING – New additions and changes vs. software base

10. Common Usability Tests Exploratory Assessment Comparison Validation

11. Assessment Purpose: – Expand the findings of the exploratory test by evaluating the usability of lower-level operations and aspects of the product – Examine and evaluate how effectively the concept has been implemented

12. Validation How well and how fast can a user perform various tasks and operations How do all products work together Catastrophe insurance

13. How does this fit in with Usability? USABILITYQA / FUNCTIONAL EXPLORATORY COMPARISON ASSESSMENT UNIT INTEGRATION VALIDATION REGRESSION (HEURISTICS)