1. Tuesday, January 18, 20001 Management of Information Systems: 45-870 Mini-3 Spring 2000

2. Tuesday, January 18, 20002 “Information technology has become a strategic necessity. Believe it, act on it, or become a footnote in history.” Jim Champy, Computerworld, 1996

3. Tuesday, January 18, 20003 Basic Definition Information Technology/Systems: interrelated computer-based hardware, software, and telecommunications that collect, process, store and distribute information to support decision making, control, analysis, planning and learning in an organization

4. Processing Data into Information Input of Data Resources Output of Information Products Control of System Performance Storage of Data Resources Software Resources: Programs and Procedures WHAT IS AN “INFORMATION SYSTEM”?

5. Processing Data into Information Input of Data Resources Output of Information Products People Resources: End Users and IS Specialists Data Resources: Data Knowledge Bases Control of System Performance Storage of Data Resources Software Resources: Programs and Procedures Hardware Resources: Machines and Media Network Resources: Communications Media and Network Support Software Resources: Programs & Procedures WHAT IS AN “INFORMATION SYSTEM”?

6. Tuesday, January 18, 20006 Why has IT become so important? NEW RULES OF COMPETITION INDUSTRY STRUCTURE CHANGES THE BUSINESS NEW COMPETITORS NEW POLITICAL AGENDAS NEW TECHNOLOGIES NEW EMPLOYEES AND NEW VALUES NEW REGULATORY ENVIRONMENT EVER INCREASING CUSTOMER EXPECTATIONS

7. Tuesday, January 18, 20007 IT Plays Important Roles in Organizations Supports Strategic Advantage Supports Managerial Decision Making Supports Business Operations

8. Tuesday, January 18, 20008 Major Question But … successful application of information technology is often elusive. Why????

9. Tuesday, January 18, 20009 Management of Information Systems Introductions, Background Questionnaire Course Motivation & Objectives Syllabus Course Overview Identifying IT Opportunities and Challenges Assignments

10. Tuesday, January 18, 200010 Introductions & Background Professor Sandra Slaughter Room 314A GSIA Email: sandras@andrew.cmu.edu Phone: 268-2308 Office Hours: 12:30-1:30 pm, Tue/Thu, and by appt. TAs: Alberto Espinosa, Nancy Deng You: complete the background questionnaire and turn in to me

11. Tuesday, January 18, 200011 Course Motivation & Objectives Designed for students with no or limited knowledge of IT Provides an introduction to key technical concepts and managerial principles needed to effectively deploy IT in organizations Provides opportunity for “hands-on” applications of various information technologies

12. Tuesday, January 18, 200012 This Course and the MSIA IT Concentration IT Concentration: 45-870 Management of Information Systems (“Core” IT Elective) Advanced IT Electives: 45-871 Information & Communication Technologies 45-872 Information Resources Management 45-873 Machine Learning for Businesses 45-874 Programming for Web Business 45-875 The Web: Increasing Firm Value 45-878 Information Systems Development 45-879 Telecommunications for Business 45-889 Introduction to E-Commerce 45-982 Information Systems Project

13. Tuesday, January 18, 200013 This Course and the MSIA E- Commerce Concentration E-Commerce Concentration 45-821 Internet Marketing 45-870 Management of Information Systems 45-849 Employment Issues in High Tech Workplace 45-872 Information Resources Management 45-874 Programming for Web Business 45-875 The Web: Increasing Firm Value 45-879 Telecommunications for Business 45-889 Introduction to E-Commerce 45-982 Information Systems Project 45-984 E-Commerce: Strategic Issues

14. Tuesday, January 18, 200014 Course Syllabus Electronic Support Web site: http://www.gsia.cmu.edu/andrew/sandras/public/45-870/index.htm FTP Email IT Exercises

15. Tuesday, January 18, 200015 Evaluation Format & Norms Individual Participation Team Participation Evaluation Participation In-Class Exam Team Tech Byte Presentation & Report Team Case Analysis Reports IT Exercises

16. Tuesday, January 18, 200016 Schedule Management of IS Resources and Strategies Applications of IS To Operations, Management, and Strategic Advantage Technology IS Hardware, Software, Networks, and Data Management Foundation Concepts of IS Fundamental Behavioral and Technical Concepts Pre- Mid-Term Post Mid-Term

17. Tuesday, January 18, 200017 IT Opportunities & Challenges What are the emerging ITs discussed in the video? Pick the one IT discussed that you believe will have the most significant impact on business describe how this IT will change business in the future: what are the opportunities of this IT: what are the dangers, threats, or challenges associated with use of this IT:

18. Tuesday, January 18, 200018 Assignment (Tech Byte) Team Technology Byte Research an emerging IT / IT issue Describe it, i.e., how does it work? Tell us why it is or will be important to businesses Identify the potential opportunities and threats posed by the IT Presentation Due: Assigned Date in Week 2 or 3 Report Due: February 3

19. Tuesday, January 18, 200019 Assignment (IT Exercise) IT Exercise I Due: January 27 Create an individual page Create a team home page Create links on team home page to: Team members’ individual pages Tech Byte Report Case Analyses Web Store Project Upgrading to Office 2000, FrontPage 2000 FrontPage 2000 Tutorial at: http://softrade-11.gsia.cmu.edu/FrontPageTutorial/default.htm