1. Credit Card Fraud, Jan Prochazka, 2005 1 Credit Card Fraud on the Web Jan Prochazka

2. Credit Card Fraud, Jan Prochazka, 2005 2 Outline Online Transactions Online Transactions Scams and Frauds Scams and Frauds Security/ Protection Security/ Protection Refund Policies Refund Policies Future Future Conclusion Conclusion

3. Credit Card Fraud, Jan Prochazka, 2005 3 Online Transactions How does it work? Today’s technology How does it work? Today’s technology Magnet stripe Magnet stripe Numbers Numbers Authentication Authentication Public Key: SSL Public Key: SSL

4. Credit Card Fraud, Jan Prochazka, 2005 4 Scams and Frauds “The bar trick” “The bar trick” ATM Skimming ATM Skimming Email Frauds Email Frauds Nigerian letter scam Nigerian letter scam Phishing Phishing Trojan Virus Trojan Virus

5. Credit Card Fraud, Jan Prochazka, 2005 5 Security/ Protection Carefulness Carefulness Monthly bank statements Monthly bank statements SSL- secure sites when using banking or other sensitive sites SSL- secure sites when using banking or other sensitive sites https https

6. Credit Card Fraud, Jan Prochazka, 2005 6 Refund Policies VISA VISA Call bank immediately Call bank immediately Go through your bank statements together with a representative. Go through your bank statements together with a representative.

7. Credit Card Fraud, Jan Prochazka, 2005 7 Future Smart cards Smart cards Common in Europe Common in Europe Microprocessor Microprocessor More secure More secure

8. Credit Card Fraud, Jan Prochazka, 2005 8 Conclusion BE CAREFUL BE CAREFUL Always check statements etc Always check statements etc