1. COMM 3170: Introduction to Organizational Communication Summer 2005 Dan Lair d.lair@utah.edu

2. Day One: Introduction and Overview Brief Course Overview Brief Course Overview Enrollment Issues Enrollment Issues Introductions Introductions Syllabus Syllabus What is Organizational Communication? What is Organizational Communication?

3. Organizational Communication in Context: A Brief History 1900-1940ish: “Pre-history” 1900-1940ish: “Pre-history” WWII – beyond: Formation WWII – beyond: Formation 1960s-70s: Social Science 1960s-70s: Social Science 1980s: Interpretive Turn 1980s: Interpretive Turn 1990s – now: Critical and Postmodern approaches 1990s – now: Critical and Postmodern approaches

4. Organizational Communication: 2 Broad Senses Communication as Process Supervisor- subordinate relationships Supervisor- subordinate relationships Media and messages Media and messages Crisis management Crisis management Communication as Constitutive Decision-making Decision-making Identity management Identity management Power and control Power and control

5. Metaphors: Ways of “Seeing” Metaphors of Organization Organism Organism Machine Machine Family Family Corporate “person” Corporate “person”Metaphors of Communication Conduit Conduit Lens Lens Voice Voice Discourse Discourse

6. Theories are Tools Theories help us describe, interpret, and understand organizations Theories help us describe, interpret, and understand organizations Theories are not useful for their “truth”, but rather for how they help us to see a particular problem Theories are not useful for their “truth”, but rather for how they help us to see a particular problem

7. For Wednesday Personal Vision of Work Statement Personal Vision of Work Statement Personal Vision of Work Statement Personal Vision of Work Statement Read Chapter 14 on Ethics Read Chapter 14 on Ethics Read Chapter 1 as you have time Read Chapter 1 as you have time