1. The Information Systems Revolution
Transforming Business and Management

2. Class Activity Break into groups of four and
Introduce yourself to the members of your group and describe yourself to the members of your group
Information technology can help companies to…
Identify five knowledge- and information-intense products

3. VW Mexico and the Internet
SAP’s ERP system integrated with the web to reduce part ordering time from 10 to 5 days
Enabled dealer to use a browser and get order information through an intranet on the worldwide web

4. VW Mexico and the Internet
SAP’s ERP system integrated with the web to reduce part ordering time from 10 to 5 days
Enabled dealer to use a browser and get order information through an intranet on the worldwide web

5. Information Systems… Can help companies to:
Extend their reach to faraway locations
Offer new products and services
Reshape jobs and work flows, and perhaps profoundly change the way they conduct business

6. Three Powerful Worldwide Changes
Globalization
Transformation of industrial economies to knowledge and information-based economies
Transformation of the enterprise

7. Globalization Management & Control In A Global Marketplace
Competition In World Markets
Global Work Groups
Global Delivery Systems *
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8. Globalization
Information systems are a powerful ally enabling businesses to
Communicate with distributors, suppliers, and customers worldwide
Operate 24/7
Serve local and international reporting needs
Compete globally by bringing your products and services to a global market

9. Transformation of Industrial Economies…
To knowledge- and information-based service economies.
Increase need for white-collar workers
Manufacturing has moved to low-wage countries
Knew knowledge- and information-intense products

10. Transformation of Industrial Economies…
To knowledge- and information-based service economies.
Increase need for white-collar workers
Manufacturing has moved to low-wage countries.
Knew knowledge- and information-intense products

11. Transformation of Industrial Economies…
To knowledge- and information-based service economies.
Increase need for white-collar workers
Manufacturing has moved to low-wage countries. For how long?
Knew knowledge- and information-intense products

12. LABOR FORCE COMPOSITION 1900-1996
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13. Economic Transformation
Knowledge-based Economies
Productivity
New Products & Services
Knowledge As An Asset
Time-based Competition
Shorter Product Life
Turbulent Environment
Limited Employee Knowledge Base *
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14. Knowledge- and Information-Intense Products
Credit cards
Overnight package delivery
Worldwide reservation systems

15. Transformation Of The Enterprise
Flattening
Decentralization
Flexibility
Location Independence
Low Transaction Costs
Empowerment
Collaborative Work *
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16. What is an Information System
A set of interrelated components that
Collects data - INPUT
Transforms data - PROCESS
Disseminates information - OUTPUT

17. SYSTEM
INPUT
PROCESS
OUTPUT
FEEDBACK
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18. ENVIRONMENT FUNCTIONS OF AN INFORMATION SYSTEM Customers Suppliers
INPUT
OUTPUT
PROCESS
FEEDBACK
INFORMATION SYSTEM
ENVIRONMENT
Customers Suppliers
Regulatory Stockholders Competitors
Agencies
ORGANIZATION
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19. What is an information system?
An organizational and management solution, based on information technology, to a challenge posed by the environment.

20. INFORMATION SYSTEMS INFORMATION SYSTEMS ORGANIZATIONS TECHNOLOGY
MANAGEMENT

21. The Key Elements of an Organization
People
Structure and operating procedures
Politics
Culture

22. People Knowledge workers Data workers Production or service workers
Product or service designers and knowledge creators
Data workers
The paper-pushers
Production or service workers
Producers/service providers

23. Structure Sales and Marketing Manufacturing Finance Accounting
Human Resources

24. SOCIOTECHNICAL PERSPECTIVE
Information systems are sociotechnical systems. Though they are composed of machines devices, and “hard” physical technology, they require substantial social, organizational, and intellectual investment to make them work properly *

25. APPROACHES TO INFO SYSTEMS
TECHNICAL APPROACHES
COMPUTER
SCIENCE
OPERATIONS
RESEARCH
SOCIOLOGY
POLITICAL SCIENCE
PSYCHOLOGY
MIS
MANAGEMENT
SCIENCE
BEHAVIORAL APPROACHES

26. Behavioral Approach
Focuses on strategic business integration, design, implementation, and utilization
Focuses on changes in
Attitude
Management and organizational policy
Behavior

27. SYSTEM INTERDEPENDENCE
BUSINESS
Strategy
Rules
Procedures
ORGANIZATION
INFORMATION SYSTEM
HARDWARE
SOFTWARE
DATABASE
TELE-COMMUNICATIONS
INTERDEPENDENCE
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28. Information System Impacts
What a business would like to do in five years is often dependent on what its systems will be able to do
Becoming the high-quality or low-cost producer
Developing new products
Increasing employee productivity

29. SCOPE OF INFO SYSTEMS GROWING IMPORTANCE * 1950s: TECHNICAL CHANGES
60s-70s: MANAGERIAL CONTROL
80s-90s: INSTITUTIONAL CORE ACTIVITIES
GROWING IMPORTANCE *
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30. Computing Power Doubling every 18 months
The performance of the microprocessors have improved 25,000 times since their invention 25 years ago
Soaring power has spawned powerful communications networks the largest of which is…

31. What You Can Do On The Internet
Communicate & Collaborate
Access Information
Databases
Discussions
Chats
Obtain Information
FTP
Entertainment
Play…, view…, read…, animate…
Business Transactions
Advertise, sell, and purchase *
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32. The Number of Internet Users
Greater than 250 million today!

33. New Options For Organizational Design
Flattening Organizations
Separating Work From Location
Increasing Flexibility
Refining Organizational Boundaries
Reorganizing Work Flows *
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34. The Changing Management Process
Enterprise Resource Planning
Electronic Commerce
Electronic Business *
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35. Enterprise Resource Planning
Software Integrates All Facets:
Planning, Manufacturing, Inventory, Sales, Finance, Accounting
Transactions Alert All Involved Factors
Updates Files, Speeds Action, Cuts Cost *
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36. Electronic Commerce Internet Links Buyers, Sellers
Lowers Transaction Costs
Goods & Services Advertised, Bought, Exchanged Worldwide
B2B Transactions Increasing *
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37. Electronic Business Intranet: Business Builds Private, Secure Network
, Web Documents, Group Software Extends Effective Communication & Control
Virtual Organization *
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38. VIRTUAL ORGANIZATION MANUFACTURING COMPANY DESIGN COMPANY CORE COMPANY
SALES & MARKETING
COMPANY
LOGISTICS
COMPANY
FINANCE COMPANY
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39. CHALLENGE OF INFO SYSTEMS
STRATEGIC: Maintaining a competitive edge
GLOBALIZATION:Integrated systems
INFO ARCHITECTURE: Development
INVESTMENT: What is the value?
RESPONSIBILITY & CONTROL: Ethics *
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