1. Geneva, Switzerland, 4 December 2014 ISO work on Mobile Financial Services Patrice Hertzog, Chairman, ISO T68/SC7 patrice.hertzog@e-i.com ITU Workshop on “Digital Financial Services and Financial Inclusion” (Geneva, Switzerland, 4 December 2014)

2. Geneva, Switzerland, 4 December 2014 2 International Organization for Standardization Independent, non-governmental membership organization and the world's largest developer of voluntary International Standards. Made up of 165 member countries who are the national standards bodies around the world, with a Central Secretariat in Geneva, Switzerland. 3 368 technical bodies. ISO has published more than 19 500 International Standards covering almost every industry, from technology, to food safety, to agriculture and healthcare. International Standards give world-class specifications for products, services and systems, to ensure quality, safety and efficiency. They are instrumental in facilitating international trade. Partnership with IEC and ITU (World Standards Cooperation)

3. ISO TC 68 Financial Services Established in 1948, current structure: Universal Financial Messaging (ISO 20022), LEI Security (SC2) Financial Instruments (SC4) “Core banking” (SC7) 78 countries and other liaisons’ organizations 28 Participating Countries 50 Observing Countries Secretariat 3

4. Geneva, Switzerland, 4 December 2014 4 Mobile Financial Services Enhanced capabilities of Mobile Devices Increase of use for Financial Services in daily live New innovative solutions New players, new ecosystems Local / Regional / Global Expectations Interoperability Security Quality Availability Competition  A need for Interoperability Standards

5. Geneva, Switzerland, 4 December 2014 5 Draft International Standard in progress A multi-part International Standard is being developed by TC68/SC7: 1. Introduction, definitions, fundamental bases 2. General framework for the secure execution of mobile financial services 3. Lifecycle of applications Uses cases and requirements for interoperability of: 4. mobile payments to persons 5. mobile payments to businesses No duplication/replacement of existing standards

6. Geneva, Switzerland, 4 December 2014 6 Key features Interoperability Global coverage (payments, remittances) Safe environment enabling consumers and businesses to trust the services Consumer protection Fair contract terms and transparency Choice from different providers Portability Access to financial services Unbanked or under-banked consumers Non Financial Institutions Technology Neutrality

7. Conclusions and Recommendations Evolving area Different regulations Trade-off between innovation/time to market and soundness of solutions Future versions of the Standard Continue cooperation with other organizations Education of Solutions Providers Appropriate Risk Management Geneva, Switzerland, 4 December 2014 7

8. 8 www.iso.org