1. www.hertsdirect.org Independent Support The Independent Support Service can:- Support with the process of applying for an EHC needs assessment Support transfer reviews for those transferring from a statement to an EHCP Provide information to families regarding the application for an EHC needs assessment and what to expect at each stage of the process Offer support to enable families to participate as fully as possible in this process What would Independent Support (IS) or Information, Advice and Support (IAS) offer?

2. www.hertsdirect.org Independent Support Support communication with the professionals involved Support parents, carers, children and young people to express their views Support families to prepare for and attend EHC planning meetings Signpost to local and/or national sources of information, including the Local Offer What would Independent Support (IS) or Information, Advice and Support (IAS) offer?

3. www.hertsdirect.org CONTACT KIDS Independent Support Service (Hertfordshire) Tel: 01992 504013 or 01923 676549 Email: Kirsty.russell@kids.org.ukKirsty.russell@kids.org.uk Web: http://www.kids.org.uk/Event/independent-supporters- hertfordshirehttp://www.kids.org.uk/Event/independent-supporters- hertfordshire Or IASS Independent Support Emily Brown Tel: 07812 322816 or 01992 555847 Email: independentsupport@hertfordshire.gov.ukindependentsupport@hertfordshire.gov.uk

4. www.hertsdirect.org Kids SENDIASS IASS Independent Supporter Communities: Emily Brown Complex Advice cases Complex cases SEN Children’s Services Health Youth Connexions LDD Self referral IASS Supporter Will be proactive Working with Special Schools Informed by data - Mosaic Referrals IS Complex IS Cases

5. www.hertsdirect.org Information, Advice and Support The Information, Advice and Support Service (formerly Parent Partnership) can provide impartial and confidential information and advice on:- SEND local policy and practice The Local Offer Personalisation and personal budgets Legislation relating to SEND Options and routes to resolving disagreements or making complaints, including formal mediation and tribunal What would Independent Support (IS) or Information, Advice and Support (IAS) offer?

6. www.hertsdirect.org Information, Advice and Support The Information, Advice and Support Service (formerly Parent Partnership) can provide impartial and confidential information and advice on:- The IAS Service can:- Ensure the views of parents, carers, children and young people are heard Help families prepare for meetings with education providers (such as schools and colleges) and other relevant organisations and/or agencies Offer a range of training and events which are focused on SEND related topics Signpost to relevant local and national sources of information, advice and support Help families plan and prepare their contribution for an EHC needs assessment or plan What would Independent Support (IS) or Information, Advice and Support (IAS) offer?

7. www.hertsdirect.org CONTACT SEND Information, Advice and Support Service Tel: 01992 555847 Email: sendiass@hertfordshire.gov.uk