2. Covering …….  Guidance on workforce aspects of CQC  Learning & Development Resources to support the Care Act  Care Certificate

4. Recommendations for CQC providers

5. Induction Related Training

6. Provider Information Return Page 15 of this guidance states: http://www.cqc.org.uk/sites/default/files/20140522_900254_v 2_00_guidance_completion_provider_information_return_res idential.pdf http://www.cqc.org.uk/sites/default/files/20140522_900254_v 2_00_guidance_completion_provider_information_return_res idential.pdf 5f. Skills for Care NMDS-SC return Guidance If you have completed the National Minimum Data Set for Social Care (NMDS-SC) and given permission for information to be shared with CQC then you will not need to complete any further questions in Section 5.

7. The Care Act 20142014 Skills for Care commissioned to deliver: −Workforce Capacity Planning ProgrammeWorkforce Capacity Planning Programme −Learning and Development ProgrammeLearning and Development Programme

8. Coverage and content 1. Introduction and overview 2. Information and advice 3. First contact and identifying needs Assessment and eligibility 4. Charging and financial assessment Independent Advocacy Deferred Payments 5. Person centred care & support planning Personal budgets Direct payments Review 6. Transitions 7. Partnerships and integration

9. Types of materials Seven workbooks Short, overview PowerPoint slides Short, overview PowerPoint slides with audio Glossary Videos Summaries Animation Examples of other materials SCIE good practice resources Materials on personalisation from TLAP Developing Care Markets for Quality and Choice from IPC Handouts A set of PowerPoint slides that match the workbook

10. Care Certificate

11. Principles of the Care Certificate  Applicable across health and social care  Portable/transferable  Build on the Common Induction Standards (CIS) and National Minimum Training Standards (NMTS)  Contain competences mapped to existing qualifications  Train people to be caring, and equip them with the skills to be able to provide quality care

12. Care Certificate field test  Undertaken from May 2014 until August 2014  17 sites in social care, 13 in health  Main focus - is Care Certificate fit for purpose?  Evaluation report completed 30 th September 2014  Any changes based on evaluation will be discussed and a formal ‘agreement process’ undertaken  Agreed Care Certificate will then be publicised  Roll out of Care Certificate from April 2015

13. Similarities / Differences CIS: 1.Role of the health and social care worker 2.Personal Development 3.Communicate effectively 4.Equality and inclusion 5.Principles for implementing duty of care 6.Principles of safeguarding in health and social care 7.Person-centred support 8.Health and safety in an adult social care setting CC: 1. Understand Your Role 2. Your Personal Development 3. Duty of Care 4. Equality and Diversity 5. Work in a Person Centred Way 6. Communication 7. Privacy and Dignity 8. Fluids and Nutrition 9. Dementia and Cognitive Issues 10. Safeguarding Adults 11. Safeguarding Children 12. Basic Life Support 13. Health and Safety 14. Handling Information 15. Infection Prevention and Control

14. Key points…  15 standards in all - signed off and quality assured by Registered Manager  Undertaken in social (and health) care within first 12 weeks by those who are new to social (and health) care  Registered Manager has responsibility for this process as per current legislation but can still delegate this to others, as long as liaise with others and oversee process

15. Key points…  The knowledge part of the Care Certificate can be delivered by a range of learning methods, e.g. e-learning, distance learning, taught sessions, and by external or ‘in house’ learning providers  Competency statements have to be assessed in the work place (by an occupationally competent person in social (or health) care for the ‘demonstrate’, ‘show’, ‘take steps to’…statements)

16. Key points…  Standard 11 and 12 will vary depending on whether worker is in a social care or health setting  There are a few (very few) competencies that are allowed to be simulated  Workers need to complete a workbook or build portfolio of evidence. This belongs to them and is thus transferable between employers

17. Care Certificate  Can view the 15 standards in ‘Technical version’ document on website: http://www.skillsforcare.org.uk/Standard s/Care-Certificate/Care-Certificate.aspx http://www.skillsforcare.org.uk/Standard s/Care-Certificate/Care-Certificate.aspx  Also a learner and an assessor version available

18. How to find out more…  Visit our website www.skillsforcare.org.uk/carecertificate www.skillsforcare.org.uk/carecertificate  For regular updates sign up to our e-news: marketing@skillsforcare.org.uk marketing@skillsforcare.org.uk  Karen.stevens@skillsforcare.org.uk Karen.stevens@skillsforcare.org.uk 07969 749 451