3 CONTENT1.3Intro & Content Information4.Bio Overview – Martin Angell (Operations & Catering)5,6 & 7Key Considerations – Outsourced Catering8.Step by Step Process - Outsourced Catering Process9.Case Studies – “Live Experiences of our Members”10.Compare & Contrast – In House Catering/External Catering11.How we can help if your considering Outsourced Catering12.The Future is Bright – Opportunities and Innovations13.Summary & Thank You
4 A little bit about my background… 40 years in the Catering Industry initially in the Hotel Sector before moving into the Educational sector where I managed a College Catering service.Built up a wealth of contacts & catering experience which supports positive collaboration across the education sector.I was on the Board of Directors for TUCO the University Catering organisation working on behalf of the college sector, where the Catering service was operated in-house.Working Colleges and Academies to optimise overall cost savings for the institution.Passionate about providing a tailored catering service to the specific audience I am working with Colleges & Academies‘ offering a wide range of services including replicating the High Street.
5 What are your Basic Catering considerations? When deciding whether to operate with In House or External Catering you need to think about what type of service is required for the College, Academy or School. By thinking about the strategy of the institution, this will help you decide on the best option that fits the institutions needs.3 Failsafe Considerations:Catering team is part of your institutions business, whether the service is outsourced or in-house.Essential that quality is paramount in the service offering whilst at the same time optimising costs.An important area is the customer experience via the new catering offering. It is good to include the end user to ensure real time feedback.
6 “Mini Competition” Contract Catering Considerations… Catering Framework agreement has been awarded as a result ofa full EU Tender Exercise. To ensure that you maintain the EUcover, you should follow these mandatory processes whenengaging with suppliers on the framework agreement.The framework agreement is for the provision of Outsourced Catering Services. The Contract is managed by CPC.Following Suppliers are on the Framework Agreement:( Aramark, Catering Academy, Caterlink, ISS, Mellors, Midshire,OCS, Pabulum, Redcliffe & Sodexo).When carrying out a mini competition and depending on value, you must take into consideration institutions financial regulations. (It is important to highlight that EU Law takes precedence).Members have 4 Options if they wish to proceed:1. Conduct the exercise internally – self serve options2. Utilise the CPC Catering Specialist – work with a specialist operator3. Utilise own Consultant – preferred working methods4. Utilise CPC Partner Consultant – Impartial advice and support
7 Contract Catering “Mini Competition” - Process Step 1Initial Meeting&Profile of InstitutionStep 2 - ProcessProduction of Mini Competition DocumentFeedback from Institution on Capital InvestmentStep 3Briefing MeetingInstitutions & Suppliers together with Specialist Catering Contact or discuss all information availableStep 6 - PresentationsEvaluation team and catering specialist will score the submissions using the awards criteria before deciding on final\l offerStep 5 – Evaluation ProcessThe Specialist will collaborate with all of the contractors to let them know outcomes and evaluation.Step 4Document Preparation/SubmissionAdditional Information supplied to Contractors
8 Outsourced Catering - Case Studies Live Experiences North Durham & Consett AcademyAim was to improve catering facilities for students & staff.Fresh Food, high street brands, local suppliers and collaboration to obtain best value for money.Smooth Mini Competition process in less than 2 monthsFinancial Savings anticipated over the life of the contracts 0.5 MillionMid Kent College & Newbury CollegeMini Competition completed in 6 weeks.Six companies involved with competition.Four companies went forward after review and provided new innovations.Investment & Return offered was between £25,000 to £140,000Outcome – Mid Kent decided to stay with current supplier but gained further new innovations and £30k in investment for the college and catering facilities.
9 How CPC can help you with Outsourced Catering Customer Service & HelpdeskField Procurement AdvisorsHand Holding and Navigation through the CPC Framework and EU processReal life experience of catering and education institutionsCollaborative and partner supportBusiness profiling to optimise opportunities available
10 SummaryDecide on a strategy for your college – In House/External Catering and what does the institution want to deliver to its pupilsConsiderations for Outsourced Catering and In House Catering when making a decisionsThe Benefits & Support of CPC and its team.Growth & Collaboration of institutions sharing ideas and innovations.