2 The Purpose of Training What is training and development?Refers to a planned effort by an organization to facilitate the learning of job-related behavior on the part of its employees.Involves knowledge and skill acquisition.What are some goals of training and development?Improving self-awarenessIncrease skill in one or more areasIncrease motivationWhy do we need training?A triggering event
3 The Purpose of Training Strategies exist to improve an employee’s performance by directing efforts towards:Cognition – thoughts and ideasBehaviorEnvironmentManagerial TrainingManagement positionsExecutive positionsIncentive plans
4 Trends in Training What are the trends in training? Aligning training with the business strategyManaging and developing talentImproving the training functionQualityLegal IssuesOrganizational RolesHow does training fit in?Executive positionsIncentive plans
5 The Training Environment Concepts and meaningsLearning – a relatively permanent change in behavior that occurs from practice.Behavior – includes the knowledge and skills acquired by people.Knowledge – the organized body of facts, principles, procedures, and information acquired over time.Declarative Knowledge – memoryProcedural Knowledge – organizationStrategic Knowledge – planning
6 The Training Environment Concepts and meaningsSkills – capacities needed to perform a set of tasks.Compilation – lower level – newly acquiredAutomaticity – higher level – performance without thinking.Attitudes – beliefs or opinions that support or inhibit behavior. Affects behavior.Competencies – a set up KSA’s that enable a person to be successful at a number of similar tasks.
7 The Training Process Model Needs Analysis PhaseOrganizational AnalysisDesign PhaseTask AnalysisDevelopment PhaseInstructional StrategyImplementation PhasePilot Programs and dry runsEvaluation PhaseProcess Evaluation