1. ISIS Primary Care Aged and Disability Service Home Care Packages (CDC) Program Manager : Raymond King Project Worker: Mifa lay

2. ISIS Primary Care  ISIS Primary Care is a not for profit community health organisation, predominantly funded by the Department of Human Services.  ISIS Primary Care is the result of an amalgamation of Brimbank, Westgate and Wyndham community health services, and is the largest provider of community health service in the Western Metropolitan Region of Melbourne.

3. ISIS Aged and Disability Services Packages available include;  Home Care Packages (CDC) 52  Linkages Packages 260

4. Home Care Packages (CDC) WHERE WE ARE AT NOW  ISIS Aged and Disability Services have a CDC Team, who work only with CDC Consumers This team consist of 2 workers and 1 Project Worker  A range of electronic tools have been created to manage CDC; CDC Calculator-Financial exploration and service delivery tool completed by workers with consumers prior to signing. The tool produces a HCP Agreement and Budget Report. Care Plan System-Care Plan tool completed with consumers. Also used to measure consumer satisfaction over period of time. Finance System-finance management tool used to monitor all individual incoming payments, deduct ISIS Fees, accumulate Contingency funds etc.

5. The CDC Calculator Why it was built?  The rules say that every dollar must be explained to and agreed to by the Consumer.  Our Case Manager are not accountants  A consistent process was required.  We wanted to give the CDC Workers the opportunity to fulfill all signup tasks in the client’s home.

6. The CDC Tools