2 Lesson objectives To understand what is meant by an MIS To develop an understanding of the features that make an effective MISThe good and bad factors that can lead to a good and bad MIS repectively
3 What is an MIS?An MIS is a system that converts data from internal or external sources into information and resources designed to support the decisions of managers (companies/organisations).
4 What makes an effective MIS? Include data that is relevant and accurateThe data used from the transaction systems that supply data to the management system must be accurate.Avoid information overload by not producing any data that is not needed as this canwaste time and make the information harder to use.Give information when requiredTiming is critical as there is no point in giving good information after the date it is needed for.Be accessible to wide range of usersCan be used by managers who have a range of ICT skills and knowledge.Present data in the most appropriate formatManagers will need the data presented in the easiest form for them to interpret, some will want it in tabular form and some in graphical.Flexibility of the systemManagers of different sections have different requirements and the MIS must be able to cope with this.Managers of different parts of the business such as marketing and finance have vastly different needs.Allows individual project planning.Managers can set up their queries own quickly
5 What features can lead to a good MIS? accuracy of the dataflexibility of data analysisproviding data in an appropriate formaccessible to a wide range of users and support a wide range of skills and knowledgeimprove interpersonal communications amongst management and employeesallow individual project planningavoid information overload
6 Example responsesAccuracy of the information produced usually dependent on the accuracy of the data input.Ability to allow managers to set up their own queries flexibly.Presents the data in an appropriate form, for example a graph, to make it easy to understand.Can be used by managers who have differing experience and skills in the use of ICT.Ability to be transferred to other packages for further processing/analysis such as spreadsheet package.
7 What features can lead to a bad MIS? complexity of the systeminadequate initial analysislack of management involvement in initial designinappropriate hardware and softwarelack of management knowledge about computer systems and their capabilitiespoor communications between professionalslack of professional standards
8 Example responesesInadequate consultation with managers during the analysis of the system to find out what their requirements from the system are.Lack of training for managers means many managers do not use the system as they should.Inappropriate hardware or software being used. For example, the network may run slowly when processing the information needed when producing MIS reports.Inadequate initial analysis. The system does not do exactly what it should do.
9 Past Paper QuestionsMore and more organisations are now using Management Information Systems (MIS). Describe using appropriate examples three factors that can lead to an effective MIS. Most organisations now use Management Information Systems (MIS). Describe what is meant by an MIS, and use a suitable example to illustrate how it can be used. Describe the factors which make a Management Information System (MIS) either good or poor. Many organisations now depend on their Management Information System (MIS) for the success of their businesses. Discuss using appropriate examples four of the features of an effective MIS system. Most organisations could not operate without a good Management Information System (MIS). Define what is meant by an MIS and describe the factors which make an MIS good or poor. Many schools are now heavily dependent on their Management Information System (MIS).Define what is meant by a MIS and describe, using an appropriate example, a task that could best be accomplished using the MIS. Describe in detail four features of a good MIS. Describe in detail four factors which can lead to a poor MIS.