1. Martin Eber Integration and Migration Foundation Our People

2.  Legal immigrants from ◦Germany ◦Italy ◦Greece ◦Estonia 2

3. Personal information:  Longetivity of stay in EU  Education level  Computer skills  Knowledge of languages 3

4. Work related:  Employment status  Conditions  Need for information  Feedback to authorities  Search tools  Migration within EU 4

5. 5 Migration and labour information via electronic means  Specific channels  Migration related documents  Suggestions to authorities  Language

6. 6 Positives  Highly skilled immigrants  Big interest towards receiving information and support in immigration issues through electronic/computer communication means  Vast majority of the respondents want to receive information about the employment and entrepreneurship possibilities through web  Big interest providing feedback to authorities

7. 7 Negatives  Unemployment  Language skills  Recognition of occupational and professional skills  Unequal labour market opportunities  Communication between authorities and employers  Access - competent authorities not clearly defined  Cultural and social

8. 8  Action in these areas to improve the situation of migrants  To create corresponding rooms for debates for common discussion of policies, procedures etc., integrate relevant authority representatives in the internet  Submitting documents via electronic media must be made easier  IMP2.0 services to enable processing of migration related issues and migration related documents via internet

9. 9  Additionally it is still very important to use traditional media  Provide information on legislation as well as on employment and business opportunities  Providing a guide or a map on the IMP2.0 platform for immigrants in the complex environment of public authority  Creating of access to authorities, bringing together authority representatives and migrants for debating migration policies and administrative procedures

10. For more information, please contact: Martin Eber martin.eber@meis.ee +372 659 9067