1. About FishServe Presenter: Lesley Campbell

2. Introduction and Overview Governance Transition and Progress Systems

3. Services Overview Permit: 0000000 - - - - - - Issue of Fishing Permits (1500) 1234 Vessel Registrations (1600)

4. Services Overview Issue of Fishing Permits (1500) Vessel Registrations (1600) Annual Catch Entitlement (ACE) Transfers (70,000 lines/13,000 Doc.) Quota Share Transfers (1,100 lines/450 Doc.)

5. Services Overview Registers – Quota, ACE, Permits and Vessels 170,000 Fishing Effort Returns and 20,000 Harvest returns Returns Allocate species into the Quota Management System (QMS) Crown Revenue ($34 Million PA)

6. Industry Interaction with FishServe Provision of Statutory Fishing returns. Applications to participate in commercial fishing activities. Registration of transactions between commercial fishing entities.Interaction is either manual (paper) or electronic (web).

7. Other Commercial FishServe undertakes some other activities, that do not have any statutory basis. Provide services to FishServe clients Provide services to clients outside of FishServe F R E D FishServe Register Extracts Database ©

8. Separate, fully costed company Established to generate revenue outside of FishServe’s levy payers Revenue earned intended to off-set the costs of FishServe’s statutory services Uses FishServe resources Incorporated in May 2003 Year by year increase in revenue levels

9. Contracted or Devolved ? MFish Services Services Delivered Service Delivery Agency (SDA) Contracted Services Approved Service Delivery Organisation (ASDO) Devolved Services Minister of Fisheries Chief Executive Ministry of Fisheries (MFish) Performance Agreement

10. Monitoring Regime 1.Performance Reporting: KPI ASDO SDA 2.Internal Audit Programme

11. Cost Model

12. Contracted (Crown Responsibility) Devolved (FishServe Responsibility) Quota AllocationQuota Fishing PermitsACE Crown Revenue Management Cost Recovery Deemed Values Clients Special ApprovalsACE Balancing Foreign Licensed AccessLFR Licensing High Seas Fishing PermitsFishing Vessels Registration Catch Effort ReturnsCaveats and Mortgages Contracted or Devolved ? Funded by single monthly contract fee from MFish. MFish then recovers this in Crown Levies Funded by transaction charges and levies set by ASDO, and charged direct to industry

13. Considerations when setting fees Avoiding cross subsidisation between SDA and ASDO Exposure to bad debts with ASDO levies Differential between electronic and manual services Alignment of actual costs to appropriate charges Current and future capital and cash requirements

14. Transition

15. SeaFIC formed CFS trading as ‘FishServe’, as a result of a Ministry of Fisheries decision to contract out services that were provided by its Fisheries Services department A third of the work that FishServe does was devolved Transition – Organisation August 1999 SeaFIC was appointed as Approved Service Delivery Organisation (ASDO) The majority of FishServe staff at the time transferred from the Ministrys’ Fisheries Services department, and continued to provide services under contract to the Ministry of Fisheries October 2001 This meant that FishServe was now accountable for these services, including any of the liability/risk associated with them.

16. FishServe will be the preferred supplier of statutory registry services to the New Zealand Seafood Industry Goals Our Services will allow the industry to be self-sufficient, and to use current technology to interact with us and meet its registry needs. Our Organisation will be lean, professional and focussed on our clients needs, delivering high quality services at the lowest possible cost We will have developed a profitable subsidiary company, which will build on the knowledge of our expert staff and will be making a contribution to reducing the costs of services to the industry

17. Staff Numbers 27.5 Business Development 2001/02March 06 50.5Client Services 5Finance and Admin8 55Total82.5 1FINnz0 Information Technology1311 8.513

18. Cost of FishServe to the Industry 2001/2002 ContractASDO $ 8.65 mn/a $ 8.65 m $ 5.65 m$ 1.98 m $ 7.63 m $ 4.57 m$ 1.78 m $ 6.35 m $4.12 m$ 1.64 m $ 5.76 m $ 4.03 m$ 1.51 m $ 5.54 m 2002/20032003/20042004/20052005/2006 $4.98 m $ 1.50 m $ 3.48 m

19. Technology Overview Current FMS: VB6 and COM+ (SQLServer backend) Current FMS has 750,000 lines of VB code Current FMS database size: 30Gb New FMS:.NET using C# (SQLServer backend) New FMS has 500,000 lines of C# code Windows 2003 server platform Clustered SQLServer database environment Run separate networks (one for Development\Test and one for Production)

20. Data Exchange with the Crown All data is owned by the Crown Data is transferred each evening by data exchange from FishServe to MFish Processed by FishServe