1. Interpret and Apply  Bargaining Unit Contract Provisions  University Policy  State & Federal Employment Law Advise Managers regarding Performance and Conduct Issues Respond to Grievances Develop and maintain positive working relationships Employee/Labor Relations:

2. Bargaining Units: California State University Employees Union (CSUEU) Unit 2: Health Care Support Unit 5: Operations & Support Services Unit 7: Clerical & Administrative Support Services Unit 9: Technical & Support Services Academic Professionals of California Unit 4: Academic Support Unit

3. Bargaining Units: Union of American Physicians & Dentists Unit 1: Physicians State Employees Trades Council Unit 6: Skilled Crafts Statewide University Police Association Unit 8: Public Safety

4. Resources to Promote Your Success! Manager’s Toolkit Performance Review Coaching & Training Employee Assistance Program http://www.csupomona.edu/%7Ehr/er/employee_relations.shtml

5. Advice for Your Success! Make the job your own Make the most of each interaction with students, staff, and faculty Hold that thought… Think before you hit “send”

6. Performance Feedback  Informal versus Formal Feedback  Manager’s Rights and Responsibilities  Employee’s Rights and Responsibilities

7. Q & A

8. Contact Us Angie Hernandez Manager, Employee/Labor Relations Fred Tandy Employee/Labor Relations Specialist arhernandez@csupomona.edu Extension 5392 fltandy@csupomona.edu Extension 3729 Nolan Dyo Employee/Labor Relations Assistant nidyo@csupomona.edu Extension 5391