1. Technology Trends ILM Tiered Storage Optical Replacement

2. Information Lifecycle Management New Buzzword in the Industry “ILM is a Combination of Processes and Technology that Determines how Data Ages and Flows Through an Environment.”  Storage Networking World “It Helps End Users Manage Data from the Moment it is Created to the Time it is no Longer Needed.”  Storage Networking World

3. Information Lifecycle of Content The Right Platform, at the Right Time, for the Right Cost Day-to-day business, governance, and compliance Capture Create Collaborate Version Manage Publish ArchiveRetire Re-archive Query Changing Information Value of Enterprise Content SANNearlineArchive

4. 10TB of Online Storage (20% Online, 20% Inline, 30% NL, 30% Archive) (20% Online, 20% NL, 60% Archive) 3TB @ 001/MB 2TB @ $.11/MB Reduce Storage TCO 10TB @ $.25/MB 2TB@$.25/MB 3TB @ 02/MB $783,000 2TB@$.25/MB 2TB @.02/MB 6,000*.001/MB $546,000 $2,500,000

5. ILM – Components Data Classification Structured (DBs), SemiStructured (email), Unstructured (documents) Mission Critical, Business Critical, Operational Age, Access Frequency, Performance Requirements, Availability SRM and ICM tools Data Policies Time in a location, flow, number of copies, destruction Policy Architects should have intimate familiarity with the business Data Management Software to implement the policies – HSM, ECM Tiered Infrastructure Physical structures FC, SATA, CAS, Tape, WORM

6. ILM Classification Example & Tools Information Classification Management (ICM) tools Kazeon StoredIQ Scentric An emerging market

7. MCSI Strategy Email ArchiveD2D BackupHSM SAN NAS Storage Consolidation Enterprise- Wide Backup SAN NAS

8. Storage Resource Management (SRM)

9. The Evolution of SRM Home-Grown “SRM” First- Generation SRM Modern SRM The Business Process NoneMinimum, if anyPolicy and best-practices implementation – Application and filesystem policies – Continuous, automated management Proactive software solutions – Mission-critical application support – Policy-driven storage management – Automated corrective actions – Automated reporting – Multi-level thresholds with action API, bi-directional integration Uniform heterogeneous platform support The Tools Home-grown Scripts Batch files Spreadsheets Passive software tools Monitoring Notification Reporting The Technology Multiple versions of scripts for each platform Rudimentary reporting Command line interface (CLI) Advanced reporting Centralized server and data repository Graphical user interface

10. Typical SRM Environment Applications File / print Oracle SQL Server Exchange Primary Server Browser NAS DAS SAN Storage Neutral SAN / NAS / DAS Database Server Mail Server Platforms Windows (NT, 2000, 2003) UNIX (Solaris, HP, Linux, AIX) Novel Netware LAN

11. Process Flow - Installing & Configuring Deploy agents Use wizards to deploy agents Show the agent types Get data from agents Create scanning policies Scan data Find key problems In user interface In reports Fix problems Intelligent Actions Optional Thresholds Dashboard Security

12. Availability Thresholds warn you when you approach dangerous levels Intelligent Actions automatically triggers when thresholds are breached Reports show what files are at risk due to failed backups Automation Automate housekeeping tasks with Intelligent Actions Create best practice policies to maintain healthy storage Become operating system and storage- agnostic with Intelligent Actions Utilization Comprehensive reports that provide summary and file-level detail Snapshots in the user interface provide a quick view of your filesystems, mail servers, and databases SRM Answers to Your Questions

13. Hierarchical Storage Management (HSM)

14. HSM What is it? Automated, policy-based data movement with transparent access for unstructured data in File Systems and structured data in Database and Email systems. Implements Archiving and ILM What is the primary benefit? Lower Total Cost of Ownership Other benefits Regulatory Compliance and Litigation Discovery Improved Performance databases, email, backup

15. Motivating Factors Archiving Source: “Leveraging E-mail Archiving for Records and Storage Management,” Radicati Group, March 17, 2005.

16. HSM Current Approaches are ineffective Just add more disk Inefficient use of high-performance, high-cost disk Manual file deletion or movement efforts Selective backup Use of Backup as Archive Key Point!

19. Often 80% of files haven’t been accessed in 30 days Primary storage of inactive data is costly, inefficient Estimate based on analysis of 1995-2004 industry reports and field experience. Gigabytes Typical Enterprise Data Growth 80% 20% Active Data Inactive Data * If a large percentage of your data hasn’t been accessed in months, do you still need to back it up every week?? Inactive Data Consumes Storage/Staff Resources

20. HSM Data Model Nearline / Removable MediaSecondary / NearlinePrimary Data-Store End-User ViewApplication StoreArchive & Offline Store Common Archive/Offline DataStore Shared Media Infrastructure AA Backup Requirement Entire File 1 BB B Entire File or Stub 2 Copy C C C Stub 3 Copy + Purge D None 4 Move D

21. SRM & HSM – Major Players SRM EMC VisualSRM STK GSM Symantec Enterprise Vault (KVS) StorageExec IBM Tivoli SRM CommVault Qinetix TekTools HSM EMC DiskXtender Symantec Enterprise Vault (KVS) Sun Utilization Suite (SAM-FS) IBM Tivoli HP StorageWorks FMA

22. SATA & Tiered Storage

23. Optical Replacement Content Addressable Storage (CAS)

24. What is CAS? A Business Perspective Technology for effective long-term storage of massive quantities of Fixed Content Provides: On-line access Retention for decades Object authenticity and integrity Content Protection & Security: Business Continuance Disaster Recovery Offers Lower Total Cost of Ownership Acquisition, operation, management Self-configured & managed Non-disruptive scalability E-mail Archives Check Images Documents Business Records Medical Records CAD/CAM

25. Fixed Content Market Segments 2004 Total Fixed Content Market M/F Tape 38% Misc. Devices 3% Optical 4% CAS/ Other Disk 25% Open Sys. Tape 30%

26. Market Position: An Active Archive Definition – An archive for Fixed Content - unchanging digital assets that are retained for active reference and long-term business value An effective archive must provide: Meets requirements for business continuity and disaster recovery Requires minimal administration  Low TCO Massively scalable to petabytes Technology obsolescence protection Assurance content has not been modified Where needed, compliance with regulatory requirements Fast access – 1-10 seconds in multi-terabyte environments Anywhere, any time Manageability Longevity Authenticity Accessibility

27. Low Update Rates Moderate High ex. TRANSACTIONALex. COLLABORATIVEex. ARCHIVAL Application Data Usage SANNASCAS SERVICE LEVEL COST Directors Switches SERVICE LEVEL COST Gateway SAN + NAS Integrated NAS SERVICE LEVEL COST Compliance Intelligent ArchiveSANNASCAS Typical applications Purpose Economic Advantage Fibre Channel Based OLTP, data warehousing, ERP, large databases Leverage management cost of a storage infrastructure For transferring data between servers and storage devices IP & SATA Based Software development, product design and development, small databases, workgroup applications For file sharing and economical data base connectivity Lowest cost to connect and share files Fixed Content E-mail archiving, Content Management, Database Archiving, Medical Imaging For fast access and assured authenticity of fixed content Best TCO/ROI Networked Access CAS Positioning in the ILM Infrastructure

28. Centera Storage Designed for Long-Term Active Archiving of Fixed Content EMC Centera The world’s first Content Addressed Storage system Specifically designed for active archiving Provides online access to fixed content while preserving the authenticity of data like optical, at a total cost of ownership comparable to tape archives Centera for midsize enterprises Simple Scalable Secure

29. Centera Momentum Introduced in April 2002 Fastest growing product in EMC history Over 10PB shipped through 2003 50PB shipped through 2004 More than: 1200 customers 400 partners and resellers (at launch in 2002 30+ Partners) The #1 reason customers buy – they create an “active” enterprise archive. Online access with assured content authenticity at a TCO better than a tape archive.

30. Medical Imaging (12) AGFA/Mitra Amicas Digital Healthcare DR Systems Dynamic Imaging Fuji Medical GE Healthcare* Insignia Medical Systems Kodak (VIPArchive) McKesson - PACS Medi-Face Merge E-Learning (1) DCI Legal Discovery / Compliance (1) OpenPages* Call Center (3) Mercom* NICE Systems* Savatar* E-mail / Instant Message (10) Axs One* CaminoSoft Zantaz/Educom* Entelagent* FaceTime* iLumin* KVS* LEGATO* Nexic* Tumbleweed* ECM (58) Absolute Data Alliance AMCO Arcartus* Artis(ADA System) BCT* Beta Systems* CeSoft Ceyoniq* COI D.Velop daa Systemhaus DocsFlow Documentum* EDS – PLM/UniGraphics eiStream (Identitech*) eiStream (Kovis) eiStream (ViewStar)* ELO – Digital Office Exigen FabaSoft FileNet* Heilig & Schubert Hummingbird* Hyland IBM* ImageNow (Perceptive Vision) ImageRight IMTF – Informatic InfoCamere Informatica El Corte Ingles* INSCI* IQ Doq KnowledgeLake* MAAS MarcosInnovation* MDY* Meridio Mobius* New Vision Systems Novamens* Media and Entertainment / Surveillance (3) Artesia S4M Virage Backup/Archiving/ Workflow (44) AAM* Amdocs* Anecon Anexinet* Arkivio* Autonomy* AXS Technologies BancTec Boomerang Software CeDemension CIL Centros de Informatica S.A.* Citec Commvault Connected* CYA Data Strategies* Dolphin Software* Dorset Electro-Concept GFT Groupe STS Guidance Software HyperTrust IXOS* LizardTech LuTech* MHM Computer s.r.o. * Most Prl NetStorage Newell & Budge Nirvana Orchestria* Outerbay Oxford Arch Digital* PDS Image* Princeton Softech* Proxy Q-Star* Seven Ten Storage HSM/FS Gateways (8) Avalon CaminoSoft* FileTek InnoDigital LEGATO* Storage Switch* Storigen Triade Document / Check Imaging (6) AFS CSC EPSIIA ImageSoft RDM Corp Unisys PIA Mainframe (2) BMC* GFS* Life Sciences (3) Aurora Interactive Cellomics* Scientific SW Mainframe Gateway (2) Bustech* Intercom** *Compliant Edition Integration **Where supported by Comparex 200+ Centera ISV Solutions ECM (continued) OCE Optika* PDS Image Resolutions* RSD Saperion SER (DOXIS-ITA) Siemens Business Services System Ware* Vignette* (Tower Tech) T-Systems (ImageMaster) Union Information Unisys – Info Image* UPTIME WindFire Technology Windream Oil and Gas (1) Enigma Data Systems* Backup/Archiving/ Workflow (Cont’d) Synstar Tarmin Solutions Ltd.* Total Information Mgmt U-Know Veritas IXOS

31. EMC Centera 4-Node Configuration Lower entry price point for customers and partners 2.2 TB usable capacity Rackable configuration Can be purchased with or without an EMC rack Same rich functionality as in all Centera configurations NEW

32. Universal Access Centera Anywhere, any time, any application from virtually any platform Centera API NFS CIFSFTP HTTP Emulation

33. Application Database stores Content Address for future reference Centera performs Content Address calculation and sends address back to application Application server sends object to Centera over IP network Object is created and sent to application server How Centera Works LAN CA Content Addressing 10001010 Digital fingerprint Globally unique Location- independen t Content Address algorithm 10111011

34. Centera Architecture Centera Node  Storage nodes  Min 2 with the role access node  2.8 GHz P4 processor  1024 MB DDR RAM  Four x 320 GB serial ATA-II  Two 1 Gbit network-interfaces  One 1 Gbit to outside LAN (copper/optical) Centera Network  Dual 24-port cube switches  Gigabit Ethernet connections to facilitate additional cubes  Redundant connection to each node Extreme Scalability  Massive parallel processing  Add storage: processing power, memory, bandwidth 16-node cube Multiple cubes form a single cluster Four node Redundant Array of Independent Nodes (RAIN) 2 cubes/ cabinet

35. Centera CentraStar O/S: Self-Managing and Self-Configuring No complex storage-area networking management No filesystem management Eight-nodes Gen2 CAB + Eight-node Gen3 CAB 1.Nondisruptive upgrade 2.One addressable pool 3.Capacity automatically grows 4.Complete location independence maintained 5.Constant validation of content objects and structures 6.Multi-generation hardware support 7.Users shielded from hardware changes = No LUN / RAID Group carving or allocation

36. Retention and Disposition Functionality Features Governance Edition Compliance Edition Plus Enforced retention period Yes Retention classes Yes Audited delete YesNo Configurable default retention period Can be set by SYSOP; factory-set to zero Automatic default to infinity Shredding Yes Remote management YesNo 36

37. Case Study: Financial-Services Firm Decision Criteria Improve:  Availability  Useful life of the physical device  Storage capacity  Supportability  Total cost of ownership Centera’s Value Proposition  Online availability cut access time in half  Reduced downtime—saving $5 million per hour  Saved 120 hours per month of system-management time  Meet compliance issues, including requirement to fully "shred,“ and retention periods of seven years Business Challenge: Optical as the repository for regulated content assured content integrity, but it was slow, unreliable, and time-consuming to manage and costly LAN Application clients Traditional disk Content and documents are stored on CAS Index of content and documents Optical CAS Content and document application server Enterprise Content / Document Management

38. Case Study: Sixt AG (European Auto-Rental Firm) Decision Criteria  Improve access time  Increase reliability  Reduce people resources  Lower total cost of ownership Centera’s Value Proposition  Significantly improved response time  Reduced end-user and IT time focused on the solution  Using Centera saves Sixt AG $3 million per year Business Challenge: Optical—used as the repository for five million auto-rental agreements—viewed as too slow, costly, and inefficient LAN Desktop clients Rental agreements stored on CAS Optical Centera Rental agreement application server Enterprise Document Management

39. Summary “The Best of Many Worlds” + Online, like disk + WORM (Write Once, Read Many), like optical + Optimized total cost of ownership, like tape + CAS benefits: + Guaranteed and verifiable authenticity + Duplicate elimination + Protection from technology changes + Self-managing, self-configuring, and self-healing = EMC Centera Content Addressed Storage Not previously available

40. ILM Summary Definition: Processes and Tools Data Classification SRM & ICM Data Policies Newspaper in the Library example Data Movement HSM & ECM Tiered Infrastructure FC SAN, IP/NAS, CAS, Offline