2. Who I am www.dartmouth.edu/~ac www.dartmouth.edu/~cc www.dartmouth.edu/~webteach

3. What I hope you’ll get A keen and critical eye

4. And just in case you don’t get it… Slides, handouts, and links are here: www.dartmouth.edu/~cc/principals/horton.html

5. It is simplicity that is difficult to make. –Bertolt Brecht

6. Restrain yourself! No limits produces an unusable document

7. The mystery machine Complex design produces unusable devices

8. Don’t make me think! Doors just should not be so difficult!

9. Best book on usable design Read this!

10. Components that affect usability Visibility Conceptual models Mapping Feedback

11. Visibility Knowledge in the head Knowledge in the world

12. Whenever the number of possible actions exceeds the number of controls, there is apt to be difficulty. –Don Norman

13. Conceptual models What is gray water, and why would I want it?

14. Affordances The shape affords grasping, clicking, and dragging

15. Constraints Legos “tell” you how to put pieces together

16. A good design tells all at first glance This door handle clearly says, “Push me!”

17. Mapping But wait! Down maps to off Up maps to on

18. Feedback The faithful Fetch doggie wants you to know your files are still in transit

19. But (ahem) what about the Web?

20. There are no stupid users

21. Don’t be afraid to be ordinary. –Sarah Horton

22. We need help finding our way

23. We like ordinary things

24. The Web is not ordinary

25. Or is it…?

26. Adopt standards and conventions

27. Same as it ever was… –David Byrne

28. Clarity rules! The definitive book on using type effectively – He ‘da man!

29. [Web Design] is pain, Highness, and anyone who tells you otherwise is trying to sell you something. –Westley, aka The Dread Pirate Roberts

30. Wouldn’t it be cool?

31. Not!

32. A little too concise

33. Unwelcoming front door

34. Okay, what now?

35. Hum…is it worth making sense of?

36. Ask your users You only need a handful of users to uncover flaws

37. Best book on usable Web design Practical, accessible, on the mark, and even fun!