1. Hany Mahmoud 1 Balanced Human Capital

2. Hany Mahmoud 2 Employment Competitiveness  Hard Work  Education  Computer and Languages  Personal Competencies  Balanced Human Capital

3. Hany Mahmoud 3 Balanced Human Capital Intellectual Capital: The ability to acquire and assimilate information, the ability to learn, solve problems, create and innovate. Emotional Capital: The ability to recognize and understand your moods, emotions and also it is the ability to control disruptive impulses and moods.

4. Hany Mahmoud 4 Balanced Human Capital Social Capital: The ability to communicate and interact with others, the ability to use interpersonal skills to influence others and the ability to work in teams and building networks. Physical Capital: It is the Physical well-being, prevent illness and cope with stress and pressures.

5. Hany Mahmoud 5 Intellectual Capital Specialized knowledge and skills Learning capacity Solve problems Ability to factual, objective analysis Create and innovate

6. Hany Mahmoud 6 How To Develop It? Educational programs Training programs Technology transfer Management seminars On job training Recommended reading list Games and simulation programs Benchmarking best practices Various training programs

7. Hany Mahmoud 7 Emotional Capital Self-awareness: Awareness of feelings, self-assessment and self confidence Self-control: Control disruptive emotions and impulses Self-Motivation, Ambition, Courage, Risk taking and Adaptability

8. Hany Mahmoud 8 Self Awareness It is about knowing ourselves and our feelings, so we can in turn know others ’ feelings. It is about knowing more about ourselves so, we ’ re better able to control and choose what kind of behaviors we ’ ll display.

9. Hany Mahmoud 9 Practicing Self-Awareness Awareness of our own emotional states is the foundation of all E.I. Skills. Learn to “ Turn-in ” to your emotions. They can give you valid information about your responses to stressful situation. Recognize the importance of emotions even in “ Technical ” fields.

10. Hany Mahmoud 10 Self-Control It ’ s about controlling our feelings and managing them so they do more good than harm. It ’ s about recognizing our emotions and moderating the response. It helps us acts intentionally rather than reactively.

11. Hany Mahmoud 11 Practicing Self-Control Accept responsibility for choosing your own emotional responses. Learn to reframe stressful situations into ones that are challenging. Be aware of, and learn to manage your own emotional triggers.

12. Hany Mahmoud 12 Common Negative Emotions E vent + R eaction / R esponse = O utcome Anger, Disappointment, Depression, Fear, Guilt, Resentment …. E + R = O

13. Hany Mahmoud 13 Name That Feeling  You were sent back from a Government office for the 4 th time for more documents.  Being told on Friday that you need to work on the weekend.  Loud music from the neighbors kept you up until early morning.  Making presentations to the boss for an idea you’ve been working on for months.  A phone call from an old friend who heard your mom was sick.

14. Hany Mahmoud 14 Social Capital Ability to communicate Influencing and interpersonal skills Empathy, cultural sensitivity and adaptation Team work & networking Conflict management Trust worthiness

15. Hany Mahmoud 15 Do You agree with these thoughts?  “It’s not what you know, It’s who you know”  “There are three types of death: brain death, heart death and death by being out of network”

16. Hany Mahmoud 16 Network structural dimensions:  Density: Lots of connections = High density  Strength: Close or long - term relationship =Strong tie

17. Hany Mahmoud 17 Fishing Net and Safety Net What are “ Human ” fishing / safety nets? How do you use fishing / safety nets of people in your business?

18. Hany Mahmoud 18 Fishing Net Catches the right information and resources before they flow past Density as high as possible catch exactly what you need Ties can be relatively weak Must be maintained Cost to maintain is relatively low

19. Hany Mahmoud 19 Safety Net It helps you to take risk Softens the negative impact of actions Allows you to act & learn Ties must be strong & dense Must be maintained Cost to maintain is relatively high

20. Hany Mahmoud 20 How To Build it? Interpersonal skills development Team building programs Cross-cultural training Leader ship training Communication skills training Customer relations training Networking skills

21. Hany Mahmoud 21 Physical Capital Physical well-being Bodily strength and endurance Resistance to fight disease and illness Body ’ s ability to cope with stress and pressure

22. Hany Mahmoud 22 How To Maintain It? Fitness and wellness programs Stress management training Sports club & Gym Relaxation techniques Health and nutrition educational tables

23. Hany Mahmoud 23 Thank You, Hany Mahmoud