1. Learning Objectives The next pages are an attempt to inspire the dialogue on identifying the specified learning objectives. Opening questions – the intentions is to open the contact with the company in mutual agreement and to get an overall idea on what the company needs are. Uncovering questions – the intention is, in dialogue with the learners to get a detailed insight in what the individual learner need in relation to the overall need of the company. Clarifying questions – round-up the learning objectives and gather all details for designing the learning contract.

2. CPD-aalborg Bente Nørgaard 2 The FWBL process can be described in 5 continuously phases: Contact phase Defining/specifying learning objectives Elaborate learning contract Implementation of FWBL Evaluation

3. 3 Defined competence need and specified learning objectives CPD-aalborg Bente Nørgaard

4. 4 CPD-aalborg Bente Nørgaard

5. 5 Opening / practical questions Resources, economic, time and human recourses are introduced. Needs, the defined needs are discussed in relation to product, project and working team (learners) and the university lectures research based knowledge is matched to the defined needs. Administration, decisions are made on the practical level, secretary assistance, accommodation e.g. IT, relevant IT support, IT platform e.g. Confidentiality, the non-disclosure agreement are prepared and signed Purview, the field of responsibility are introduced to the partners Time frame, clarification of time frame and consequences if partners fail to fulfill. Tasks in process, the process of specifying learning objectives are discussed - the two remaining levels of the funnel is described/introduced to the partners. Mutual trust, before moving on to the deeper level ‘uncovering question’ these more superficial areas for discussions hopefully have contributed to a mutual understanding and respect CPD-aalborg Bente Nørgaard

6. 6 Uncovering questions Strategy, the learning objectives match the competence strategy of the company Skills, uncover skills and levels of skills with the individual learner - related to the learning objectives Preference, the overall learning objectives are specified by the company the idea is to try matching the individual learner’s preferences to the learning objectives in a way that the learner feels an ownership for the tailor-made course. Motivation, the lecturer need to read if the learner is motivated for the course Support, relevant IT support and given IT platform. Design, dialogue on didactic Facilitator, the lecture describe his role as the facilitator - not the consultant Acceptance, the learner must accept the analyzed professional level and the weight on his preferences in the specified learning objectives. Products, the company describe the product or the project on which the learning objectives are tied. Process, the company describe the process in which the learning objectives are born and also the room for the course the fit in the processes CPD-aalborg Bente Nørgaard

7. 7 Clarifying / analyzing questions Commitment, the specified learning objectives require commitment for all involved in the tailor-made course; company, learners and lecturers. Mentor, if possible it is rewarding that the superior to the learners are involved in the learning process as mentors to the learners, and to keep the process on track Anchoring, dialogue on how to ensure the knowledge in anchored in the organization on not only in the employees evolved in the course. Knowledge sharing, dialogue on how to ensure that the knowledge obtained in the course is shared within the company CPD-aalborg Bente Nørgaard