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Business Plug-In B7 Ethics.

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Presentation on theme: "Business Plug-In B7 Ethics."— Presentation transcript:

1 Business Plug-In B7 Ethics

2 LEARNING OUTCOMES Summarize the guidelines for creating an information privacy policy Identify the differences between an ethical computer use policy and an acceptable computer use policy Describe the relationship between an privacy policy and an Internet use policy

3 LEARNING OUTCOMES Explain the effects of spam on an organization
Summarize the different monitoring technologies and explain the importance of an employee monitoring policy

4 INTRODUCTION Ethics – the principles and standards that guide our behavior toward other people Important ethical concepts stemming from IT Intellectual property Copyright Fair use doctrine Pirated software Counterfeit software

5 INTRODUCTION ePolicies address information privacy and confidentiality issues ePolicies – policies and procedures that address the ethical use of computers and Internet usage Privacy – the right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent Confidentiality – the assurance that messages and information are available only to those who are authorized to view them

6 Ethics Individuals form the only ethical component of an IT systems

7 Ethics Acting ethically and legally are not always the same

8 INFORMATION HAS NO ETHICS
Information does not care how it is used Information will not stop itself from sending spam, viruses, or highly-sensitive information Information cannot delete or preserve itself

9 Developing Information Management Policies
Organizations strive to build a corporate culture based on ethical principles that employees can understand and implement ePolicies typically include: Ethical computer use policy Information privacy policy Acceptable use policy privacy policy Internet use policy Anti-spam policy

10 ETHICAL COMPUTER USE POLICY
Ethical computer use policy – contains general principles to guide computer user behavior The ethical computer user policy ensures all users are informed of the rules and, by agreeing to use the system on that basis, consent to abide by the rules

11 ETHICAL COMPUTER USE POLICY

12 INFORMATION PRIVACY POLICY
The unethical use of information typically occurs “unintentionally” when it is used for new purposes For example, social security numbers started as a way to identify government retirement benefits and are now used as a sort of universal personal ID Information privacy policy - contains general principles regarding information privacy

13 INFORMATION PRIVACY POLICY
Information privacy policy guidelines Adoption and implementation of a privacy policy Notice and disclosure Choice and consent Information security Information quality and access

14 ACCEPTABLE USE POLICY Acceptable use policy (AUP) – a policy that a user must agree to follow in order to be provided access to a network or to the Internet An AUP usually contains a nonrepudiation clause Nonrepudiation – a contractual stipulation to ensure that e-business participants do not deny (repudiate) their online actions

15 ACCEPTABLE USE POLICY

16 PRIVACY POLICY Organizations can mitigate the risks of and instant messaging communication tools by implementing and adhering to an privacy policy privacy policy – details the extent to which messages may be read by others

17 PRIVACY POLICY

18 PRIVACY POLICY

19 INTERNET USE POLICY Internet use policy – contains general principles to guide the proper use of the Internet

20 ANTI-SPAM POLICY Spam – unsolicited e-mail
Spam accounts for 40% to 60% of most organizations’ and cost U.S. businesses over $14 billion in 2005 Anti-spam policy – simply states that users will not send unsolicited s (or spam)

21 Ethics in the Workplace
Workplace monitoring is a concern for many employees Organizations can be held financially responsible for their employees’ actions The dilemma surrounding employee monitoring in the workplace is that an organization is placing itself at risk if it fails to monitor its employees, however, some people feel that monitoring employees is unethical

22 MONITORING TECHNOLOGIES

23 MONITORING TECHNOLOGIES
Monitoring – tracking people’s activities by such measures as number of keystrokes, error rate, and number of transactions processed Key logger or key trapper software Hardware key logger Cookie Adware Spyware Web log Clickstream

24 EMPLOYEE MONITORING POLICIES
Employee monitoring policies – explicitly state how, when, and where the company monitors its employees

25 Closing Case One Sarbanes-Oxley
The Sarbanes-Oxley Act (SOX) of 2002 is legislation enacted in response to the high-profile Enron and WorldCom financial scandals to protect shareholders and the general public from accounting errors and fraudulent practices by organizations Sarbanes-Oxley is where information technology, finance, and ethics meet

26 Closing Case One Questions
Define the relationship between ethics and the Sarbanes-Oxley Act Why is records management an area of concern for the entire organization? What are two policies an organization can implement to achieve Sarbanes-Oxley compliance? Be sure to elaborate on how these policies can achieve compliance Identify the biggest roadblock for organizations that are attempting to achieve Sarbanes-Oxley compliance

27 Closing Case One Questions
What types of information systems might facilitate SOX compliance? How will electronic monitoring affect the morale and performance of employees in the workplace? What do you think an unethical accountant or manager at Enron thought were the rewards and responsibilities associated with their job?

28 Closing Case Two Invading Your Privacy
Can your employer invade your privacy through monitoring technologies? Smyth verses Pillsbury Company Bourke verses Nissan Motor Corporation McLaren verses Microsoft Corporation

29 Closing Case Two Questions
Pick one of the cases above and create an argument on behalf of the employee Pick one of the cases above and create an argument against the employee Pick one of the cases above and create an argument on behalf of the employer’s use of monitoring technologies Pick one of the cases above and create an argument against the employer’s use of monitoring technologies


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