1. virtual techdays INDIA │ 9-11 February 2011 Insight into Global Trends – A Peek into Financial Services Industry Santosh Khanolkar │ Director, Platform Strategy, DPE

2.  Microsoft in Financial Services – Industry Point of View  Macro Business Trends  Disruptive Technology Trends  Primary Implications  Microsoft Game Changers  Case Studies Examples virtual techdays INDIA │ 9-11 February 2011 S E S S I O N A G E N D A

3. virtual techdays INDIA │ 9-11 February 2011 MICROSOFT IN FINANCIAL SERVICES Industry Point of View Macro Business Trends Primary Implications Microsoft Game Changers Technology Disruptors

4. virtual techdays INDIA │ 9-11 February 2011 MACRO BUSINESS TRENDS Consumer in Control Making Business from Information Globalized Value Chains Increasing Business Complexity Execution Excellence

5. virtual techdays INDIA │ 9-11 February 2011 DISRUPTIVE TECHNOLOGY TRENDS PETABYTEANDPETAFLOP OPEN STANDARDS CLOUD COMPUTING INCREASINGCOMPLEXITY CONSUMER- DRIVEN IT

6. virtual techdays INDIA │ 9-11 February 2011 PRIMARY IMPLICATIONS

7. virtual techdays INDIA │ 9-11 February 2011 PRIMARY IMPLICATION # 1 Data: New Business Opportunities Take advantage of the value creation potential from the data you have Unlock value via connecting systems All types of data about all types of interactions Visualization of opportunities Everything connected – connected experiences

8. virtual techdays INDIA │ 9-11 February 2011 PRIMARY IMPLICATION # 2 Agility: Ability to see & respond Standards drive increased industrialization and more granular supply chain elements Respond to change and opportunity Core business processes are orchestrated, not owned Smooth partnering and collaboration Mass personalization An IT infrastructure capable of change

9. virtual techdays INDIA │ 9-11 February 2011 PRIMARY IMPLICATION # 3 Execution: Management of complexity War on talent Massive complexity in business models, processes and IT Requires deep insight across a broad spectrum of related activities Rich, actionable BI Powerful but easy-to-use tools High skill levels and talent Managing IT complexity requires higher levels of abstractions, new skills and latest programming paradigms

10. virtual techdays INDIA │ 9-11 February 2011 MICROSOFT GAME CHANGERS

11. virtual techdays INDIA │ 9-11 February 2011 1. HELPING FINANCIAL FIRMS SELL MORE EFFECTIVELY Branded Entertainment Entertainment & Devices Digital Advertising Group Avenue A Razorfish Outbound Licensing Technology Care & Safety Microsoft Managed Services Small Business bundles – i.e. Response Point, Dynamics Academy Mobile

12. virtual techdays INDIA │ 9-11 February 2011 2. ENABLING RICH BUSINESS PROCESSES Helping our customers put in place rich business processes, fed by structured and unstructured data, delivered how and where it counts. Inventing the future for model drive applications Handling real-world complexity Planning and modeling Reporting and consolidation Analysis and data visualization Rich monitoring capabilities Unstructured Structured

13. virtual techdays INDIA │ 9-11 February 2011 3. POWERING THE CUSTOMER EXPERIENCES OF THE FUTURE Unique expertise building software used by 100s of millions Driving UI innovation Investments in home of the future and office of the future Silverlight Surface Expression Xbox Live Sync by Microsoft Everything connected Windows

14. virtual techdays INDIA │ 9-11 February 2011 4. SOLUTIONS THAT SOLVE BUSINESS PROBLEMS

15. virtual techdays INDIA │ 9-11 February 2011 INNOVATIONS LINKED TO OBJECTIVES

16. virtual techdays INDIA │ 9-11 February 2011 MICROSOFT IN FINANCIAL SERVICES Industry Point of View

17. virtual techdays THANKS │ 9-11 February 2011 Santosh.khanolkar@microsoft.com