1. Veritas Configuration Manager José María Fernández Jose_fernandez@symantec.com

2. VERITAS Server Foundation 2 Symantec Confidential Why do configuration changes cause downtime? App3 User App2 User App1 User IT Staff

3. VERITAS Server Foundation 3 Symantec Confidential 4. Integrate these controls into processes such as change and incident mgmt 3. Proactively avoid outages with proper impact analysis 1. Stop unauthorized changes What Steps Should Customers Take? 2. Correlate incidents with change

4. VERITAS Server Foundation 4 Symantec Confidential Veritas Configuration Manager: Core Functionality AUTO DISCOVERCOMPARE SERVERSTRACK CHANGESMAP DEPENDENCIES

5. VERITAS Server Foundation 5 Symantec Confidential How Does Veritas Configuration Manager work? Infrastructure Software OS & Patch Levels Middleware Software Database Software File System Memory CPU Network I/O Custom Applications Enterprise Applications WHAT IS DISCOVERED?WHAT CONSUMABLES ARE CREATED? Inventory Reports Compliance Change Audits WHAT IS TRACKED? Who? When? Before/After? Impacted?

6. VERITAS Server Foundation 6 Symantec Confidential Value ExtractionCore Platform VCM ServerManaged Servers Configuration Repository Lightweight VCM Agents VCM System Architecture Web UI Reporting Integration Comparison

7. VERITAS Server Foundation 7 Symantec Confidential Enterprise Architecture

8. VERITAS Server Foundation 8 Symantec Confidential Hardware Configuration

9. VERITAS Server Foundation 9 Symantec Confidential Software Configuration

10. VERITAS Server Foundation 10 Symantec Confidential Service View, Dependency Map and Change Notification

11. VERITAS Server Foundation 11 Symantec Confidential Change Audit: Who, When, What

12. VERITAS Server Foundation 12 Symantec Confidential Change Details: Before / After

13. VERITAS Server Foundation 13 Symantec Confidential & ANSWERS QUESTIONS