1. Leading through turbulent times Thursday 7 th April 2011 NE Leading Improvement Programme

2. Leading through turbulent times Turbulent times – presentation Turbulent times – group discussion on what is missing from the presentation? How does it feel for you? 10 Top Tips for working in Partnership – presentation Partnership – group discussions on experiences of good and bad partnerships. What is missing from the top tips?

3. Leading through turbulent times Other People’s Shoes – presentation on people,performance, leadership and management Leadership and management – group discussions on 1 real change and performance management 2 definitions of leadership and management, servant leadership and what people need from their managers 3 hard questions for leaders and managers