2. Business Results & New Value End User Productivity CustomerConnection Keep Business Up & Running Security More Pressure Than Ever on IT Competition Technology Change Regulatory Compliance Cost Reduction

3. Microsoft’s Promises to You People Drive Business Success

5. Cost Center Uncoordinated, manual infrastructure More efficient Cost Center Managed IT Infrastructure with limited automation automation Managed and consolidated IT Infrastructure Infrastructure with maximum automation Fully automated management, dynamic resource Usage, business linked SLA’s Business Enabler Strategic Asset

6. Global Customers – July 2005 Cost Center Uncoordinated, manual infrastructure More efficient Cost Center Managed IT Infrastructure with limited automation automation Managed and consolidated IT Infrastructure Infrastructure with maximum automation Fully automated management, dynamic resource Usage, business linked SLA’s Business Enabler Strategic Asset 64% 31% 3% 2%

7. Ireland – July 2005 Cost Center Uncoordinated, manual infrastructure More efficient Cost Center Managed IT Infrastructure with limited automation automation Managed and consolidated IT Infrastructure Infrastructure with maximum automation Fully automated management, dynamic resource Usage, business linked SLA’s Business Enabler Strategic Asset 81% 19% 0% 0%

8. Ireland – June 2006 (est) Cost Center Uncoordinated, manual infrastructure More efficient Cost Center Managed IT Infrastructure with limited automation automation Managed and consolidated IT Infrastructure Infrastructure with maximum automation Fully automated management, dynamic resource Usage, business linked SLA’s Business Enabler Strategic Asset 22% 63% 15% 0%

10. ITIL-based Process and Knowledge Embedded Multi-level: operating systems, system resources, applications Architect  Developer  IT Pro WS-Management Capture knowledge in models

11.  Data Protection Manager 2006  Capacity Planner 2006  Reporting Manager 2006  SMS 2003 R2 & Configuration Manager 2007 Beta  MOM 2005 SP1 and Operations Manager 2007 Beta  Windows Infrastructure  Solution Accelerators  Server Management License for DPM, SMS, MOM  Data Protection Manager 2006  Capacity Planner 2006  Reporting Manager 2006  SMS 2003 R2 & Configuration Manager 2007 Beta  MOM 2005 SP1 and Operations Manager 2007 Beta  Windows Infrastructure  Solution Accelerators  Server Management License for DPM,SMS, MOM

20. Physical resource pool optimization Rapid provisioning of new workloads System Center integration Public Beta in 90 Days

24. © 2006 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.