1. 一、單選題： ( 共 25 題。每題 2 分，每題只能選擇單一答案，若選兩項或兩項 以上者不予計分。註：此部份本學期改用中文命題 ) 1.__ _ Among the following workers, who are not contingent workers? a. Part-time employees. b. Temporary employees. c. Core employees. d. Contract workers. 2.__ _ The goal of SWOT analysis is to ______ the organization’s opportunities and strengths while _____ its threats and ______its weaknesses a. avoid; neutralizing; correcting. b. exploit; neutralizing; avoiding. c. avoid; capitalizing; neutralizing. d. exploit; avoiding; ignoring

2. 3._ __ Successful global management requires ____. a. enhanced sensitivity to differences in national customs and practices. b. rigid application of home country practices. c. Americanization of foreign managers. d. teaching English to foreign nationals. 4._ __ Which of the following phrases is associated with the definition of organizational culture? a. Individual response b. Internal growth c. Explicit directions d. Shared meaning

3. 5._ __ _____ is defined as a business firm’s obligation beyond that required by law and economics, to pursue long-term goals that are good for society. a. Social obligation b. Social responsibility c. Social screening d. Value-based management 6._ __ Natural resource depletion, global warming, pollution, and toxic wastes are examples of. a. global environmental problems. b. social problems. c. competitive strategies. d. share corporate values.

4. 二、問答題： ( 看清問題，按重點簡明作答，中英文皆可。字跡潦草難辨 識者，不予評分。請利用本頁正反兩面空白處作答。 ) 一. 解釋下列專有名詞： ( 若僅翻譯名詞，至多 1 分 ) 1. Bureaucracy / Borderless organization. 2. Total quality management(TQM) 3. Span of control 4. Management by Objectives(MBO). 5. Workforce diversity 二. 身為長榮大學的新鮮人，試為你自己做一初步的 SWOT 分析， 並依此擬定個人的使命、目標及未來三年之成長策略。 [ 註：請用表列式簡答即可 ]... 附註：上述選擇題答案為 1.C ， 2.B ， 3.A ， 4.D ， 5.B ， 6.A