1. 1 Implementing Novell GroupWise™ Tim Shaw Tim Shaw & Sylvain PhaneufSylvain Phaneuf Clinical School IMSU

2. 2 Objectives Our requirements Alternative groupware packages GroupWise explored Good and bad Summary Q&A

3. 3 GroupWare What is it?

4. 4 GroupWare What is it? “A class of software that helps groups of colleagues (workgroups) attached to a local-area network organise their activities.”

5. 5 Requirements Problems we needed to solve Diverse multiple email systems Management of POP users “Group” email addresses What we wanted to provide Personal and group calendars Web access to email and calendars Proxy access to mailboxes Global address book

6. 6 Groupware Alternatives Lotus Notes Microsoft Exchange Novell GroupWise

7. GroupWise Architecture

8. 8 Agent operation - POA

9. 9 Agent operation - MTA

10. 10 Agent operation - GWIA

11. 11 GroupWise Administrator

12. 12 Demo Client Software Web Access

13. 13 Disaster Recovery: GWBACKUP no Target Service Agent (TSA) Novell GWBACKUP for PO databases backs up database files in logically consistent order locking each database file while copy is made Novell DBCOPY for domain database  destination location of GWBACKUP and DBCOPY is outside the PO, then standard backup on tape, etc.

14. 14 Disaster Recovery: GWBACKUP

15. 15 Disaster Recovery: GWCHECK Structural damage to database caused by corrupt or incomplete transactions interrupted network connection, GPFs, users turning off their machine during transaction, server abends, etc. Novell GWCHECK user and message databases (individual or entire PO) NWAdmin: maintenance routine that can be run daily Reduce, expire, purge trash

16. 16 Disaster Recovery: GWCHECK

17. 17 Add ons - Guinevere third party programme allowing virus detection in internet mail attachments command line anti-virus applications McAfee/NAI Virus Scan Norton Anti-Virus DataFellows F-Prot and F-Secure Trend Micro/Touchstone PC-Cillin Cheyenne Inoculan Sophos Sweep Dr. Solomons

18. 18 Guinevere Running on NT Command line F-Prot

19. 19 Guinevere - cool tools Limit incoming message size (10MB) Stop attachments by extension: *.bat, *.com, *.vbs Add a disclaimer/confidentiality/signature footer to all outgoing messages Filter - subject line (deny ILoveYou messages) Filter - RCPT (forward, delete, archive) Filter - FROM field

20. 20 Integration with PDAs US Robotics and 3Com Palm Pilot SyncWise by Toffa International (www.toffa.com) Intellisync by Puma Technology (www.pumatech.com) Psion Organisers LinkWise from Advansys (www.advansyscorp.com)  Synchronise address book, diary, task, mail

21. 21 Implementation 3 user evaluation installation on separate system Pilot installation on main NDS tree for 8 people (IMSU) Rollout to other departments Upgrades

22. 22 Costs Hardware costs Software costs Time costs?

23. 23 Good and bad Integration with NWADMIN Low maintenance Distributed design  Gateway performance  No TSA for backup  Mass message operations  Text export from message store

24. 24 Summary In conclusion … http://www.novell.com/products/groupwise/ http://democity.novell.com/staticindex.html

25. 25 Question and Answer time ?