1. Enterprise Business Processes and Reporting (IS 6214) MBS MIMAS 2009 / 2010 Masters in Management Information and Managerial Accounting Systems Fergal Carton Business Information Systems

2. Course Objective This module aims to provide students with an understanding of enterprise systems and their significance from an accounting perspective. In addition, skills for manipulating data for analysis, presentation and reporting purposes will be taught.

3. Enterprise Business Processes and Reporting Definition of business processes Different aims of organisational functions Key information resources shared by those functions Significance of data integrity Benefits of integration and standardisation Enterprise systems (ERP): benefits and challenges Revenue and expenditure cycles and accounting Reporting and data access in the enterprise The role of business intelligence tools Advanced Excel features for data manipulation Data import, data parsing, data export. Data functions (database, pivot table, formulae, …)

4. In business, a process is … A sequence of tasks which completes one cycle of any business activity –Manufacturing a product –Selling a product –Purchasing raw material –Creating a Fixed Asset Register –Paying a supplier –Shipping a product –…

5. Lecturer contact details Name: Fergal Carton Phone: 021-490 3734 Office:Room 2.113, ORB E-mail: f.carton@ucc.ie University College Cork Coláiste na hOllscoile Corcaigh

6. Marking scheme A process mapping assignment (Term 1) –Worth 50% A reporting project (Term 2) –Worth 50%

7. Recommended reading Mary Sumner, 2005, Enterprise Resource Planning, Pearson / Prentice Hall Ellen Monk and Bret Wagner, 2006, Concepts in Enterprise Resource Planning, 2 nd ed, Thomson David L. Olson, 2004, Managerial Issues of Enterprise Resource Planning Systems, McGraw Hill

8. User accounts set-up: Pat & Liz Wednesday 1 st October at 14.30 in your lab (B.04) –Network logon –Access to H:drive –Email account

9. Exercise Pick a business idea Describe customer requirements How these requirements can be met? What processes will the business need? What are the characteristics of a process?

10. Exercise: notes Describe customer requirements –What’s the need? How these requirements can be met? –How will your business deliver? What processes will the business need? –Taking requirements (demand) –Satisfying the requirement (supply) What are the characteristics of a process? –Movement of goods, services, information, cash –Description of actors involved –Repeatable business –Profitable –…

11. A process is … a systematic series of actions directed to some end: to devise a process for homogenizing milk. a continuous action, operation, or series of changes taking place in a definite manner: the process of decay.

12. To process means … to treat or prepare by some particular process, as in manufacturing. to handle (papers, records, etc.) by systematically organizing them, recording or making notations on them, following up with appropriate action, or the like: to process mail.

13. Job shop vs. assembly line Quality vs. quantity Car manufacturer Sprinkler systems Computer storage products …

14. A process requires … Someone to carry it out … Some parameters … Some master data … Some communication … Some deadlines …

15. Sample processes … Registering as a student Buying and using top-up credit for phone Registering as a user for on-line services Getting educated Moving house …