1. Goals For Today: 1 Defining “mobile infrastructure” Quick mobile technology overview & history Mobile infrastructure in the campus context: now & future Crossing the infrastructure-application boundary

2. Infrastructure defined: 2 The term IT Infrastructure is defined in ITIL v3 as combined set of hardware, software, networks, facilities, etc. (including all of the Information Technology), in order to develop, test, deliver, monitor, control or support IT services. Associated people, Processes and documentation are not part of IT Infrastructure.

3. Mobile Infrastructure… 3

4. Mobile: A 64-year overnight sensation! Dec 1947, Bell Labs theory 1960’s electronics 1971 AT&T FCC proposal 1982 FCC approves AMPS 1990’s 2G (GSM) 1992 first SMS text message 1998 first cell content sold 1999 1st cell internet access 2001 UCB wifi launches 2003 Cingular EDGE svc 2003 Verizon 3G 2007 original iPhone 2008 first Android 2010 first iPad 4

5. UC Berkeley Mobile Network Today (wifi) 5 Campus Wifi Networks: Airbears for all campus & ResComp in the dorms (802.11b/g) Network funding model, getting incentives right Airbears coverage: Red=partial building coverage Green=full

6. UC Berkeley Mobile Network Today (wifi) 6 Campus Wifi utilization reports

7. UC Berkeley Mobile Network Today (cell) 7 Cellular coverage is a different story. Main issues: In-building coverage problems The Question of Lecture Halls Cell/reception/coverage gaps Geography

8. Mobile Devices at UC Berkeley 8 What we have at UC Berkeley today: Devices (from UC Berkeley / California Digital Library 2010 Community Mobile Survey) 67% have desktop (declining) 95% have laptop/notebook 12.4% have tablet (10% plan to buy) 11% have eReader (e.g. Kindle) 61% have non-internet mobile phone 54% have smartphone (16% plan to buy)

9. Mobile Devices at UC Berkeley 9 What we have at UC Berkeley today: Devices (from UC Berkeley / California Digital Library 2010 Community Mobile Survey)

10. Mobile Devices at UC Berkeley 10 Device mix today on http://m.berkeley.edu/http://m.berkeley.edu/ Not so much mobile on main website:

11. Trends vs Hype for Mobile Use 11 Economic Drivers Google & Apple: App stores=control of revenue Apple: a hardware company first: ipod->iphone->ipad->?? Carriers: $$ data plans, infrastructure costs

12. Trends vs Hype in Mobile Devices 12

13. “Enterprise” Mobile Considerations 13

14. New devices, new consumption patterns 14 A smartphone generates 24 times the mobile data traffic of a conventional wireless phone, and the explosively popular iPad and similar tablet devices can generate traffic comparable to or even greater than a smartphone. AT&T’s mobile data volumes surged by a staggering 8,000% from 2007 to 2010, and as a result, AT&T faces network capacity constraints more severe than those of any other wireless provider. -from AT&T Filing prior to T-Mobile acquisition

15. Trajectory of our Plans at UC Berkeley 15 The Past and Future of Berkeley-owned mobile infrastructure 1)Access: availability and capacity 2)Landlines vs. Mobile 3)Security 4)Innovation: policy; approaches & economic realities

16. Applications & Mobile Infrastructure 16 Good advice for mobile: “Don’t overthink it.” Mobile infrastructure = IT infrastructure Mobile security = IT security Mobile applications = IT applications So What’s Important? Meeting user needs by accommodating form factor changes Realize added value by addressing opportunities of the mobile context Broad mandate for mobile use-cases (“mobile first”) Institutions addressing implications of device consumerization Innovation vs Standardization in a rapidly evolving landscape Mobile frameworks, HTML5 vs. Native Compression and mobile performance