1. Live Re-orderable Accordion Drawing (LiveRAC) Peter McLachlan, Tamara Munzner Eleftherios Koutsofios, Stephen North AT&T Research Symposium August, 2007

2. 2 Problem domain Managed hosting services, network operations centre staff Motivation Problem Domain Monitored data Viz requirements SWIFT LiveRAC Key additions Field study Conclusion

3. 3 Monitored data Most data collected from monitored network devices is time-series data –any type of computer or appliance: servers, routers … –time stamp and value Two types of time-series objects collected: –performance metrics [ 10 AUG 2006 9:52:37, CPU, 95% ] –alarm data [ 10 AUG 2006 9:52:37, MAJOR, “HIGH TEMP” ] Key difference for visualization: –performance metrics quantitative –alarms categorical Motivation Problem Domain Monitored data Viz requirements SWIFT LiveRAC Key additions Field study Conclusion

4. 4 Scale to large, dynamic datasets –thousands of devices –dozens of data channels Interact with previously gathered data Visualization solution requirements Active regionTime scale# of items Total databaseDays to yearsBillions In memorySeveral secondsMillions On screenSub-secondThousands DB (SWIFT) LiveRAC Motivation Problem Domain Monitored data Viz requirements SWIFT LiveRAC Key additions Field study Conclusion

5. 5 SWIFT SWIFT is a set of data storage, aggregation and visualization tools that integrate multiple data sources [Koutsofios, 1999] Developed at AT&T Labs, fully deployed in a production role Data sources include SNMP, intrusion detection systems, Windows system monitors, and custom written daemons Highly scalable Optimized for streaming data Motivation SWIFT Introduction Visualizations LiveRAC Key additions Field study Conclusion

6. 6 SWIFT visualizations Koutsofios, North, Truscott, and Keim. Visualizing large-scale telecommunication networks and services. IEEE Visualization 1999, 457-461 Existing views: –geographic views –node-link diagrams –line charts –text tables Limitations: –difficult to compare between large numbers of time- series objects LiveRAC: re- orderable matrix visualization for SWIFT Motivation SWIFT Introduction Visualizations LiveRAC Key additions Field study Conclusion

7. 7 Our solution: LiveRAC Interactive user-directed exploration of overview & detail – live demo Motivation SWIFT LiveRAC Demo Visual encoding Semantic zoom Key additions Field study Conclusion

8. 8 LiveRAC visual encoding High data density grid view –Rapidly explore time-series data –Context available at all times Re-orderable matrix supports side by side data comparison Motivation SWIFT LiveRAC Demo Visual encoding Semantic zoom Key additions Field study Conclusion

9. 9 Semantic zooming and aggregation compact representations in reduced areas large cells show time-series charts aggregate spatial representation shown in highly compressed regions Motivation SWIFT LiveRAC Demo Visual encoding Semantic zoom Key additions Field study Conclusion

10. 10 Project progress this year Last year: hardwired prototype This year: –robust, deployed cross-platform client –more scalable: 4000+ devices tested designed to scale past 10000 –new architecture allows full visual configuration interface –AT&T internal field study in progress Motivation SWIFT LiveRAC Key additions Progress callout Configuration New architecture Field study Conclusion

11. 11 Configuration is critical in effective analytic tools Exploratory data analysis requires looking at data in different ways –different tasks require different views –even the same task may require changes to the data representations Provide end user full and flexible control through a GUI –not pre-compiled settings Required complete data abstraction re-architecture Motivation SWIFT LiveRAC Key additions Progress callout Configuration New architecture Field study Conclusion

12. 12 New architecture allows: Data source groupings –by business, customer, logical group, geography … Filter devices and channels of interest –pick ‘web’ devices and ‘cpu’ channels Manage marker thresholds –at 85%, turn box red Choose effective representations for data –use 2-line bar chart for 200x200 pixel cell Select data aggregation strategies –aggregate to daily max when time window > 1 month Motivation SWIFT LiveRAC Key additions Progress callout Configuration New architecture Field study Conclusion

13. 13 Field study in progress Deploying LiveRAC to AT&T internal users –tier 3 and tier 4 network professionals –more exploratory than front line tier 1 ops staff Study objectives: –understand when and why users choose visualization in their workflow –specific benefits and limitations of LiveRAC in managed hosting environment Gather data on LiveRAC usage –logs –structured interviews –questionnaires Progress towards a system integrated into workflow of network operations analysts Motivation SWIFT LiveRAC Key additions Field study Conclusion

14. 14 Conclusion Contributions: –robust system for interactive visualization of large scale network monitoring data thousands of devices, hundreds of channels months of data –highly configurable –deployed inside AT&T –field study in progress Motivation SWIFT LiveRAC Key additions Field study Conclusion

15. 15 Information visualization Human visual channel is highest- bandwidth perceptual system [Norretranders, 1999] Information visualization: field of study whose object is to aid cognition through the graphic representation of abstract data –displays relevant information graphically to assist in memory tasks –supports data exploration through direct interaction –assists in pattern finding through the display of overview and detail, search, and user-directed reordering Motivation Related Work InfoVis Time-series Statistical Graphics Reorderable Vis Semantic Zoom Accordion Drawing SWIFT LiveRAC Discussion

16. 16 Network devices Network device: any electronic device that connects to a computer network Most network devices can be monitored Network Operation Centre (NOC): facility for monitoring large numbers of network devices Motivation Overview Problem Domain Devices & Data Domain Tools Requirements Our Solution Related Work LiveRAC Discussion

25. 25 Motivation Related Work LiveRAC Architecture Semantic Zoom Reordering Playback Discussion Data pathRender path