1. Case Work II Chapter 4 Recording and Recalling the Interview

2. Note taking  Integral part of the interview process.  We need notes to refresh our memory, to remind us to carry out our part of an agreed plan of action, to discuss the interview with professional colleagues.

3. Recording and Recalling the Interview Many Different Approaches  In our culture, when note taking is discriminately handled, it is not resented. Some Don’ts  Don’t turn note taking into cross examination.  Don’t let note taking interfere with the flow of the interview.

4. Recording and Recalling the Interview Some Don’ts (cont.)  Don’t hide behind or escape into note taking.  Don’t be secretive about the taking of notes, lest this arouse anxiety or curiosity of the client.  When taking notes in the presence of the client, don’t write things you are not prepared to have them see.

5. Recording and Recalling the Interview The Ethics of Note Taking  Confidentiality Honesty Essential  After trust has been established, the client may no longer require us to keep information confidential, but will rely upon our professional judgment.

6. Recording and Recalling the Interview Tape Recording  The primary use of the taped interview is learning or research.  Very few clients usually choose to listen to an audio tape of a session.

7. Recording and Recalling the Interview Video Tape  Videotaping for teaching-learning purposes is an ideal tool.  We can observe ourselves in action and can really and truly learn by seeing.

8. Recording and Recalling the Interview Supervision  Benjamin does not favor live supervision.  Benjamin supports the idea of audio tapes for supervision.  Peer supervision vs. peer consultation.  Individual supervision vs. group supervision.