1. 1 CS 501 Spring 2005 CS 501: Software Engineering Lecture 24 People 2

2. 2 CS 501 Spring 2005 Course Administration

3. 3 CS 501 Spring 2005 From Lecture 1: Overall Aim of the Course We assume that you are technically proficient. You know a good deal about computing, can program reasonably, can learn more on the job. When you leave Cornell, you are going to work on production projects where success or failure costs millions of dollars. Soon you will be in charge! It may be your money! We want you to make your mistakes now and learn from your mistakes.

4. 4 CS 501 Spring 2005 From Lecture 1: Future Experience What will you be doing one year from now? Ten years from now?

5. 5 CS 501 Spring 2005 Future Experience What will you be doing one year from now? Ten years from now? 1.Careers outside computing 2.Careers in which you personally continue to do technical work 3.Careers in which you are responsible for the technical work of others

6. 6 CS 501 Spring 2005 Careers outside Computing A computing background can be valuable in any career: management, government, law, medicine, philanthropy, etc. Education in computing is an asset: Computing is a vital part of almost every organization Education in logical thinking, tackling large tasks systematically Education in computing is a potential weakness: Not every problem can be solved by rational thinking Importance of skills with people, judgment, etc.

7. 7 CS 501 Spring 2005 Technical Careers Super-technical positions A very few senior positions which are almost entirely technical: e.g., industrial research, universities Even these have substantial organizational aspects Mid-level technical positions Numerous mid-level professional positions Can be state-of-the-art or dead-end Computer professional report satisfaction with their choice of careers

8. 8 CS 501 Spring 2005 The Connection to the Client: CS 501 Model Client Software development team Course team

9. 9 CS 501 Spring 2005 The Connection to the Client: Typical Organization Customers Software development Marketing Quality assurance Product management

10. 10 CS 501 Spring 2005 Validation and Verification Product Manager Validation: Are we building the right product? Quality Assurance Verification: Are we building the product right?

11. 11 CS 501 Spring 2005 Quality Assurance The task of Quality Assurance is to ensure that software products are built correctly. At Microsoft, the Quality Assurance staff is as large as the Software Development staff. Develop tools and methodology for creating software that is: testable maintainable free of bugs Validate software by reviews, inspections, testing, etc.

12. 12 CS 501 Spring 2005 Product Manager The task of the Product Manager is to ensure that the right product is built and that the right trade-offs are made between timeliness, functionality and costs. This requires an understanding of: Marketing and business considerations Technical options and design criteria Communication among groups with different expertise and priorities An good Product Manager has strong technical and management skills (e.g., a computer scientist with an MBA)

13. 13 CS 501 Spring 2005 Careers that take responsibility for the Technical Work of Others A common career progression is from being a technical expert to leading others who do technical work Senior personnel must be familiar with both the strategic organizational aspects and the computing aspects of the work, e.g., Entrepreneur Chief Information Officer Senior consultant Requires good technical insight, but not detailed technical expertise Requires organizational, marketing, personnel, financial expertise Product management is a good background for such positions

14. 14 CS 501 Spring 2005 Career Flexibility Nobody knows where computing will go in the future, but … If you do not learn continuously, you are going out of date fast! Go to seminars, conferences, training courses Be inquisitive – discover things for yourself Technical expertise is most valuable when combined with other skills Understand the organization that you are part of, e.g., budgets, marketing. Develop organizational skills, e.g., presentations, writing, leadership

15. 15 CS 501 Spring 2005 Software Development as a Profession Question: Is software development a branch of engineering? Answer: It depends on how you define engineering. Software development demands a high degree of professionalism.

16. 16 CS 501 Spring 2005 What is Engineering? A definition of engineering The profession of:... creating cost-effective solutions...... to practical problems...... by applying scientific knowledge...... and established practices...... building things... and taking responsibility for them! With this definition, software development is clearly engineering

17. 17 CS 501 Spring 2005 From Lecture 1: Professional Responsibility Organizations put trust in software developers: Competence: Software that does not work effectively can destroy an organization. Confidentiality: Software developers and systems administrators may have access to highly confidential information (e.g., trade secrets, personal data). Legal environment: Software exists in a complex legal environment (e.g., intellectual property, obscenity). Acceptable use and misuse: Computer abuse can paralyze an organization (e.g., the Internet worm).

18. 18 CS 501 Spring 2005 An Old Question: Safety Critical Software A software system fails and several lives are lost. An inquiry discovers that the test plan did not consider the case that caused the failure. Who is responsible: (a) The testers for not noticing the missing cases? (b) The test planners for not writing the complete test plan? (c) The managers for not having checked the test plan? (d) The customer for not having done a thorough acceptance test?

19. 19 CS 501 Spring 2005 Client Responsibility Organization culture that expects quality Appointment of suitably qualified people to vital tasks (e.g., technical team that will build a critical system) Reviewing requirements and design carefully Establishing and overseeing the acceptance process Providing time and incentives that encourage quality work Working closely with the software team Accepting responsibility for the resulting product

20. 20 CS 501 Spring 2005 Computing Management Responsibility Organization culture that expects quality Appointment of suitably qualified people to vital tasks (e.g., testing safety-critical software) Establishing and overseeing the software development process Providing time and incentives that encourage quality work Working closely with the client Accepting responsibility for work of team

21. 21 CS 501 Spring 2005 Software Developers and Testers: Responsibilities Carrying out assigned tasks thoroughly and in a professional manner Being committed to the entire project -- not just tasks that have been assigned Resisting pressures to cut corners on vital tasks Alerting colleagues and management to potential problems early

22. 22 CS 501 Spring 2005 What is Engineering? A second definition of engineering A professional who … is licensed by a professional society … based on a set educational program with a standard body of knowledge and specified experience … who is the only person permitted to oversee certain tasks If this is your definition of engineering it is hard to see it applied to software development

23. 23 CS 501 Spring 2005 From Lecture 1: The Craft of Software Development Software products are very varied --> Client requirements are very different --> There is no standard process for software engineering --> There is no best language, operating system, platform, database system, development environment, etc. A skilled software developer knows about a wide variety of approaches, methods, tools. The craft of software engineering is to select appropriate methods for each project and apply them effectively.

24. 24 CS 501 Spring 2005 Crafts, Science, Engineering Production Craft Commercial Science Professional Engineering From: Shaw and Garlan

25. 25 CS 501 Spring 2005 Crafts, Science, Engineering Production Craft Commercial Science Professional Engineering From: Shaw and Garlan algorithms data structures compiler construction software development methodologies

26. 26 CS 501 Spring 2005 Professionalism: Software Process Fundamental Assumption: Good processes lead to good software Good processes reduce risk Good processes enhance visibility

27. 27 CS 501 Spring 2005 Software Engineering Institute Capability Maturity Model 1. Initial -- no effective management processes 2. Repeatable -- requirements management, project planning, scheduling and tracking, quality assurance, configuration control 3. Defined -- conformity to defined processes, design and code reviews, communication procedures, personnel development 4. Managed -- software quality management, quantitative process management 5. Optimizing -- continuous improvement of processes Question: What is the evidence that the Capability Maturity Model reflects effective Software Development?

28. 28 CS 501 Spring 2005 Engineers, Texas and the ACM Proposal in the Texas legislature to license professional engineers in Software Engineering What role should the ACM play?

29. 29 CS 501 Spring 2005 From the National Society of Professional Engineers Only a licensed engineer may prepare, sign and seal, and submit engineering plans... for public and private clients. Licensure for individuals... is a legal requirement for those who are in responsible charge of work,... Federal, state, and municipal agencies require that certain [positions]... be filled only by licensed professional engineers. Many states have been increasingly requiring that those individuals teaching engineering must be licensed. State engineering boards are increasingly... obtaining the authority to impose civil penalties against unlicensed individuals.

30. 30 CS 501 Spring 2005 Software Engineering as Engineering? Part craft -- part engineering Embryonic scientific basis Evolving body of expertise ACM conclusion: Software Engineering is in too much of a craft, too uncertain, and changing too much for the apparatus of a profession Who has the expertise to define a formal Body of Knowledge? What would be in an accreditation exam?