1. 1 Preview of the self service airport R edesign P assenger P rocess (RPP) Club of Amsterdam, 1 Maart 2006

2. 2 Content  What is realized already  Privium Program  Staff access  Automated border for new electronic passports  The future of Schiphol airport  Redesign Passenger Process (RPP)  The vision for 2010  Blueprint & design  Questions

3. 3 The “PRIVIUM” program Privium border Frequent Flyer Program –Almost 30.000 members, –Front parking, fast check-in and fast border –New features in the near future

4. 4 The “PRIVIUM” border Automated Border control –Never a queue, easy to realize next installation, –Membership and valid passport open 1st door, –Border police system and iris-match the 2nd door, –Left and right iris pattern on contact chip, –600.000 border crossing last year and increasing, –Average passing time 12 seconds, –Rejection rate less then 1.5%. Privium border

5. 5 Schiphol staff badge Staff on Schiphol airport –Almost 72.000 staff badges exchanged, –About 45.000 with biometric template. Staff access

6. 6 Staff access control solution –Improved accuracy verification, less security FTE, –Authorization open 1st door, –Authenticate card, data, eye –Iris and weight verification open 2nd door, –Iris pattern on contact less chip, –1100 access points, 10% with biometrics, –150.000 accesses per day, 40% with biometrics, –Average time approx. 8 seconds, –Rejection rate less then 1%. Staff access point Staff access

7. 7 User perspective Choose biometric –Stability means long validity –Contact less hygiene and quick –Pattern (finger, iris) –Geometry (face, hand) “I4V” concept –One user action, all checks –Open gates within sight –Less time in case of fall-back –Smart indication and controls Closed environment

8. 8 Respect for privacy Verification to a token –No storage of template in databases or systems Only conscious capture possible – No long distance or unconscious recognition Protected against identity theft –No skimming possibility, –Encrypted storage of data on the token, –Encrypted communication to authentic systems, –Use of non hackable private keys (no public part). Closed environment

9. 9 1st test = 200 airport personnel –ID-1 card with 2 fingerprint images, –Two step read-procedure (visual -> chip), –4 months test. 2nd test = 500 KLM-pilots –Both ID-1 and ID-3 passports, –Including Schengen authorisation, –Chip reading inside the man-trap, –18 months test. Our common use test-projects ICAO compliant

10. 10 Data Structure Privium card Staff badge E-Passport Inside the cards

11. 11 Based on knowledge and experience, Schiphol airport continues to develop high-end security automated airport processes….. …. the program is called Redesign Passenger Process The Future RPP ©2005

12. 12 Vision Passenger process 2007 - 2010 RPP ©2005

13. 13 FRONTDOOR = Passage in departure hall Location of the passages BACKDOOR = To boardingarea ON COURSE RPP ©2005

14. 14 Impression of the Frontdoor VH1 RPP ©2005

15. 15 Impression of the Backdoor RPP ©2005

16. 16 Thanks for your time and attention. Marcel van Beek Amsterdam Airport Schiphol Program manager passenger proces Phone: 0031-206013502 Mail: Beek_M1@Schiphol.nl