1. Human Centered Informatics – Implementation of ICT in Higher Education Tom Nyvang, Aalborg University

2. Agenda Research focus – implementation of ICT in higher education Case – Human Centered Informatics Theoretical perspectives applied Meta ethnography…

3. Implementation of ICT in Higher Education The organisational, pedagogical and technological process leading from one practice to a new practice with ICT

4. A New Infrastructure for Human Centered Informatics Human Centered Informatics Learning and administration Lotus Quickplace (~Workplace) 500 students 4 incremental cycles Methodology: –Interviews with of faculty, administrators, students, Quickplace supporters and system administrators –Observation of Quickplace use

5. PhaseICT implementationTeachers and students involved GoalResearch methodData 1. Fall and winter 2001- 2002. 5 th semester of Human Centered Informatics. Teachers free to choose technology. 6 teachers, 21 students Document existing implementation procedures. Pilot study of existing practice. Researcher has no part in design and implementation of ICT. Interviews, ICT used in courses 2. Spring 2002 – winter 2003. 3 rd semester of Human Centered Informatics. Teachers have to use the same technology. 20 teachers, 80 students. Develop, use and document new implementation procedures. Action research. The researcher takes part in design and implementation. Interviews, ICT based infrastructures created and used, log-files. 3. Winter- summer 2003. 4 th semester of Human Centered Informatics. Teachers have to use the same technology. 30 teachers, 160 students. Develop, use and document new implementation procedures. Action research. The researcher takes part in design and implementation. Interviews, ICT based infrastructures created and used, log-files. 4. Summer 2003 - All semesters and specializations of Human Centered Informatics. Teachers are adviced to use the same technology. 60 teachers, 500-600 students. Use implementation procedures. Case study of practice. ICT based infrastructures created and used, log-files.

6. Theoretical and Analytical Approaches Communities of practice: To understand the pedagogical context Activity theory: To understand the complex change as a social process Infrastructure (Star): To understand the emergence of an infrastructure as a relational multi layered process

7. Social organisation AffordancesGoal/activity/ task Ethics Technology System administrator, tech and ped support, teachers and students involved in design Quickplace promotes asynchronous textual communication and collaboration Choose, (re- )design, implement run ICT Open/closed source, open/closed standards Institution Hierarchical network organisation Organisation promotes collaboration within boundaries Educate, teach, research, … Democracy in implementation processes Pedagogical Concept Problem Oriented Project Pedagogy -> Learning in CoPs POPP promotes collaboration Formulate, problems, write projects, pass exams, … Democracy, transparency and openness in learning