1. Daft Excerpt Ethical Values in Organizations

2. Forces That Shape Managerial Ethics Is Decision or Behavior Ethical and Socially Responsible? Beliefs and Values Moral Development Ethical Framework Rituals, Ceremonies Stories, Heroes Language, Slogans Symbols Founder, History Government Regulations Customers Special Interest Groups Global Market Forces Structure Policies, Rules Code of Ethics Reward System Selection, Training External StakeholdersOrganizational Systems Personal EthicsOrganizational Culture

3. Ethical Issues in Business Ethics: the study of morals and principles of conduct Right vs. Wrong Human consequences associated with decisions and actions Higher standards than prescribed by the law

4. Ethical Frameworks The Ethical / Legal Framework: When are actions legal but unethical, or illegal but still ethical? The Moral Philosophy Framework: What are underlying assumptions?

5. The Ethical / Legal Framework Legal+Ethical? Do it! Illegal+Unethical? Don’t do it! But… legal, but unethical? Or… illegal, but ethical? Ethical dilemmas

6. The Moral Philosophy Framework 1) Utilitarian: Consequential theories cost/benefit analysis maximize ‘good’ and minimize ‘harm’ Limitations: Measurement issues Whose utility curve?

7. The Moral Philosophy Framework 2) Categorical Imperative: Rule-based theories Absolute or universal law… Bible, Koran Limitations: Whose interpretation? Just following orders...

8. The Moral Philosophy Framework 3) Cultural Relativism: Cultural theories Situational ethics “When in Rome…do as the Romans do.” Limitation: Which Romans?

9. Formal Structure and Systems of the Organization Ethics committee Chief Ethics Officer Whistle-blowing Code of ethics Training programs