1. 1515 CHAPTER YOUR FUTURE AND INFORMATION TECHNOLOGY

2. © 2005 The McGraw-Hill Companies, Inc. All Rights Reserved. 15-2 Competencies Explain why it is important to have an individual strategy to be a "winner" in the information age Describe how technology is changing the nature of competition

3. © 2005 The McGraw-Hill Companies, Inc. All Rights Reserved. 15-3 Competencies cont. Discuss four ways people react to new technology Describe how you can stay current with your career Describe different careers in information technology

4. © 2005 The McGraw-Hill Companies, Inc. All Rights Reserved. 15-4 Changing Times

5. © 2005 The McGraw-Hill Companies, Inc. All Rights Reserved. 15-5 Technology and Organizations New products New enterprises New customer and supplier relationships

6. © 2005 The McGraw-Hill Companies, Inc. All Rights Reserved. 15-6 Technology and People Cynicism Naiveté Frustration Proactivity

7. © 2005 The McGraw-Hill Companies, Inc. All Rights Reserved. 15-7 How You Can Be a Winner Stay current Maintain competence Develop professional contacts Develop specialties Be alert for organizational change Look for innovative opportunities

8. © 2005 The McGraw-Hill Companies, Inc. All Rights Reserved. 15-8 Stay Ahead of Technology

9. © 2005 The McGraw-Hill Companies, Inc. All Rights Reserved. 15-9 Careers in IT Computer support specialist Computer technician Computer trainer Cryptographer Database administrator Data entry worker Desktop publisher Information systems manager Network administrator Programmer Software engineer Systems analyst Technical writer Webmaster

10. © 2005 The McGraw-Hill Companies, Inc. All Rights Reserved. 15-10 A Look to the Future Be Proactive Concentrate on goals Use computers to your advantage Gain control over technology Keep an eye on the future

11. © 2005 The McGraw-Hill Companies, Inc. All Rights Reserved. 15-11 Key Terms computer support specialist (432) computer technician (432) computer trainer (432) cryptographer (432) cynic (425) database administrator (432) data entry worker (432) desktop publisher (432) frustrated (425) information systems manager (432) naive (425) network administrator (432) proactive (425)

12. © 2005 The McGraw-Hill Companies, Inc. All Rights Reserved. 15-12 Key Terms programmer (432) software engineer (432) systems analyst (432) technical writer (432) webmaster (432)

13. © 2005 The McGraw-Hill Companies, Inc. All Rights Reserved. 15-13 FAQs List ways that technology has improved customer service for various businesses. How can you keep up with the changes in technology? Why do some people get frustrated when trying to use computers? Describe some specialties in technology that are available.

14. © 2005 The McGraw-Hill Companies, Inc. All Rights Reserved. 15-14 Discussion Questions As a manager, you might have employees who are reluctant to use a computer. Discuss what you would do to encourage computer use. Explain what is meant by the phrase "technology creates opportunities." Discuss ways to be proactive when it comes to technology.