1. Assuring program quality Supervision The organizational chart Training Budgeting MCH in Developing Countries 2-8-11

2. Assuring quality of care

3. Supervision: What are the key roles of supervisors? Legitimation, protecting role integrity Motivation Education and guidance Helping solve problems Technical assistance Linkage Monitoring and control Evaluation

4. Some ideas for overcoming obstacles to effective supervison Change from idea of one-way ‘supervision’ to that of a two-way exchange - ‘support’ Model it! Build supervision into a routine -- re-evaluate the mechanisms available Involve effective trainers in supervision Establish health system commitment to field support

5. HIV Program Manager Program Officer Administrator/Office Manager Technical Advisor Organizational Head Bookkeeper Drivers Community health councils Health Unit staff The Organizational Chart

6. Is training needed….?

7. What is a training plan? What should be included?

12. Budgeting...